CFPB Consumer Complaint Profile

Revenue Assistance Corporation dba Revenue Group

What 199 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

199
Total complaints
11
Last 12 months
99.5%
Timely response
24
States affected

The verdict

Out of 3,848 financial companies in the CFPB database, Revenue Assistance Corporation dba Revenue Group has accumulated 199 complaints, placing it #939 by volume. 99.5% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.

#939
of 3,848 companies by volume
99.5%
answered on time
Debt collection
most-complained product
24
states with complaints
Revenue Assistance Corporation dba Revenue Group timely response rate 99.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 57
Debt collection - Medical 54
Debt collection - I do not know 49
Debt collection - Other debt 17
Debt collection - Other (i.e. phone, health club, etc.) 15
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 3
Debt collection - Credit card debt 2
Debt collection - Credit card 1
Debt collection - Payday loan 1

Top Issues

1.Communication tactics 44
2.Attempts to collect debt not owed 44
3.Cont'd attempts collect debt not owed 35
4.Disclosure verification of debt 25
5.Written notification about debt 20
6.Improper contact or sharing of info 11
7.False statements or representation 9
8.Took or threatened to take negative or legal action 4
9.Threatened to contact someone or share information improperly 3
10.Incorrect information on your report 2

Complaints by Year

Year Complaints
2013 3
2014 27
2015 29
2016 25
2017 18
2018 11
2019 14
2020 14
2021 18
2022 13
2023 3
2024 9
2025 14
2026 1

Complaints by State (Top 15)

Ohio 131
Florida 25
Texas 6
Georgia 4
Kentucky 3
Washington 3
Mississippi 3
California 2
Michigan 2
Virginia 2
New Jersey 2
Oregon 1
Utah 1
Tennessee 1
Colorado 1

Company Responses

Closed with explanation 195
Closed 4

What the CFPB Complaint Record Shows for Revenue Assistance Corporation dba Revenue Group

Revenue Assistance Corporation dba Revenue Group carries 199 complaints in the CFPB's database, 11 of them filed within the past 12 months. Consumers spanning 24 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, Revenue Assistance Corporation dba Revenue Group answers 99.5% of forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response was formally disputed in 18.3% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Revenue Assistance Corporation dba Revenue Group have?

The CFPB has logged 199 complaints against Revenue Assistance Corporation dba Revenue Group to date, of which 11 came in over the last 12 months.

Does Revenue Assistance Corporation dba Revenue Group respond to complaints on time?

Revenue Assistance Corporation dba Revenue Group's CFPB timely-response rate is 99.5%. This is considered excellent.

What product generates the most complaints for Revenue Assistance Corporation dba Revenue Group?

Among all products tied to Revenue Assistance Corporation dba Revenue Group, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Revenue Assistance Corporation dba Revenue Group?

The most common issue reported by consumers about Revenue Assistance Corporation dba Revenue Group is "Communication tactics." All complaint issues are listed above with their counts.

How do I file a complaint against Revenue Assistance Corporation dba Revenue Group?

You can file a complaint against Revenue Assistance Corporation dba Revenue Group directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Revenue Assistance Corporation dba Revenue Group?

Consumers in 24 states and territories have filed complaints about Revenue Assistance Corporation dba Revenue Group with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026