CFPB Consumer Complaint Profile
Professional Medical Management, Inc.
Behind the 199 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 199
- Total complaints
- 2
- Last 12 months
- 77.4%
- Timely response
- 21
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Professional Medical Management, Inc. has accumulated 199 complaints, placing it #939 by volume. Its on-time response rate is 77.4%, trailing the 93% median among companies with 100+ complaints.
- #939
- of 3,848 companies by volume
- 77.4%
- answered on time
- Debt collection
- most-complained product
- 21
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 6 |
| 2014 | 15 |
| 2015 | 21 |
| 2016 | 22 |
| 2017 | 14 |
| 2018 | 27 |
| 2019 | 19 |
| 2020 | 29 |
| 2021 | 27 |
| 2022 | 4 |
| 2023 | 7 |
| 2024 | 6 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Professional Medical Management, Inc.
199 complaints against Professional Medical Management, Inc. appear in the CFPB record, including 2 from the trailing year. The 21 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Written notification about debt," a reasonable starting point for understanding recurring friction.
77.4% of CFPB-forwarded complaints against Professional Medical Management, Inc. get a reply inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 27.1% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 83.9% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Professional Medical Management, Inc. have?
The CFPB has logged 199 complaints against Professional Medical Management, Inc. to date, of which 2 came in over the last 12 months.
Does Professional Medical Management, Inc. respond to complaints on time?
Professional Medical Management, Inc. has a 77.4% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Professional Medical Management, Inc.?
"Debt collection" draws more CFPB complaints against Professional Medical Management, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Professional Medical Management, Inc.?
"Written notification about debt" is the single most frequently cited issue in complaints against Professional Medical Management, Inc. - see all issues and counts above.
How do I file a complaint against Professional Medical Management, Inc.?
You can file a complaint against Professional Medical Management, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Professional Medical Management, Inc.?
Consumers in 21 states and territories have filed complaints about Professional Medical Management, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~199)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.