CFPB Consumer Complaint Profile
Professional Medical Management, Inc.
Behind the 199 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 199
- Total complaints
- Above average
- 2
- Last 12 months
- 77.4%
- Timely response
- Bottom decile
- 21
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Professional Medical Management, Inc. has accumulated 199 complaints, placing it #937 by volume. Its on-time response rate is 77.4%, the 8th percentile among companies with 100+ complaints.
- #937
- of 3,843 companies by volume
- 77.4%
- on time (8th pctile)
- Debt collection
- most-complained product
- 21
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Professional Medical Management, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
77.4% Among the lowest higher than 8% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 6 |
| 2014 | 15 |
| 2015 | 21 |
| 2016 | 22 |
| 2017 | 14 |
| 2018 | 27 |
| 2019 | 19 |
| 2020 | 29 |
| 2021 | 27 |
| 2022 | 4 |
| 2023 | 7 |
| 2024 | 6 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Professional Medical Management, Inc.
199 complaints against Professional Medical Management, Inc. appear in the CFPB record, including 2 from the trailing year. The 21 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Written notification about debt," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Professional Medical Management, Inc. draw a 77.4% reply rate inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 27.1% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 83.9% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Professional Medical Management, Inc. have?
The CFPB has logged 199 complaints against Professional Medical Management, Inc. to date, of which 2 came in over the last 12 months.
Does Professional Medical Management, Inc. respond to complaints on time?
Professional Medical Management, Inc. has a 77.4% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Professional Medical Management, Inc.?
"Debt collection" draws more CFPB complaints against Professional Medical Management, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Professional Medical Management, Inc.?
"Written notification about debt" is the single most frequently cited issue in complaints against Professional Medical Management, Inc. - see all issues and counts above.
How do I file a complaint against Professional Medical Management, Inc.?
You can file a complaint against Professional Medical Management, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Professional Medical Management, Inc.?
Consumers in 21 states and territories have filed complaints about Professional Medical Management, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Professional Medical Management, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (27.1% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.