CFPB Consumer Complaint Profile
AmeriCash Holding LLC
Consumers have filed 199 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 199
- Total complaints
- 18
- Last 12 months
- 94.5%
- Timely response
- 26
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, AmeriCash Holding LLC sits at #939, with 199 complaints logged. 94.5% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #939
- of 3,848 companies by volume
- 94.5%
- answered on time
- Payday loan, title l…
- most-complained product
- 26
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 3 |
| 2015 | 14 |
| 2016 | 17 |
| 2017 | 20 |
| 2018 | 17 |
| 2019 | 20 |
| 2020 | 13 |
| 2021 | 8 |
| 2022 | 13 |
| 2023 | 15 |
| 2024 | 35 |
| 2025 | 21 |
| 2026 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for AmeriCash Holding LLC
199 complaints against AmeriCash Holding LLC appear in the CFPB record, including 18 from the trailing year. The 26 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Payday loan, title loan, or personal loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Charged fees or interest you didn't expect" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
94.5% of CFPB-forwarded complaints against AmeriCash Holding LLC get a reply inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Consumers formally disputed the company's response in 26.1% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 2.5% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does AmeriCash Holding LLC have?
199 complaints have been filed against AmeriCash Holding LLC with the CFPB overall - 18 of them in the past year.
Does AmeriCash Holding LLC respond to complaints on time?
AmeriCash Holding LLC's CFPB timely-response rate is 94.5%.
What product generates the most complaints for AmeriCash Holding LLC?
The most complained-about product for AmeriCash Holding LLC is "Payday loan, title loan, or personal loan." You can view the full product breakdown on this page.
What is the most common complaint issue with AmeriCash Holding LLC?
"Charged fees or interest you didn't expect" is the single most frequently cited issue in complaints against AmeriCash Holding LLC - see all issues and counts above.
How do I file a complaint against AmeriCash Holding LLC?
You can file a complaint against AmeriCash Holding LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about AmeriCash Holding LLC?
AmeriCash Holding LLC has drawn CFPB complaints from 26 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~199)
Also handles Payday loan, title loan, or personal loan
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.