CFPB Consumer Complaint Profile

Revolut Technologies Inc.

What 394 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

394
Total complaints
141
Last 12 months
99%
Timely response
45
States affected

The verdict

Revolut Technologies Inc. ranks #581 of 3,848 financial companies by CFPB complaint volume, with 394 complaints on record. It answers 99% of complaints on time — above the 93% median for companies with 100+ complaints.

#581
of 3,848 companies by volume
99%
answered on time
Checking or savings …
most-complained product
45
states with complaints
Revolut Technologies Inc. timely response rate 99.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Checking or savings account — Checking account 177
Money transfer, virtual currency, or money service — Mobile or digital wallet 51
Money transfer, virtual currency, or money service — International money transfer 35
Money transfer, virtual currency, or money service — Domestic (US) money transfer 25
Checking or savings account — Other banking product or service 24
Prepaid card — General-purpose prepaid card 18
Credit card — General-purpose credit card or charge card 17
Money transfer, virtual currency, or money service — Virtual currency 13
Credit card or prepaid card — General-purpose prepaid card 10
Checking or savings account — Savings account 8

Top Issues

1.Managing an account 163
2.Fraud or scam 38
3.Other transaction problem 28
4.Closing an account 19
5.Problem with a lender or other company charging your account 19
6.Problem with a purchase shown on your statement 16
7.Problem with a purchase or transfer 12
8.Trouble accessing funds in your mobile or digital wallet 12
9.Managing, opening, or closing your mobile wallet account 11
10.Money was not available when promised 10

Complaints by Year

Year Complaints
2020 18
2021 38
2022 40
2023 42
2024 86
2025 129
2026 41

Complaints by State (Top 15)

California 64
New York 43
Florida 34
Texas 33
New Jersey 17
Illinois 15
Georgia 14
North Carolina 12
Washington 11
Pennsylvania 9
Arizona 9
Ohio 9
Michigan 7
Virginia 7
Massachusetts 6

Company Responses

Closed with explanation 353
Closed with monetary relief 39
Closed with non-monetary relief 1
In progress 1

What the CFPB Complaint Record Shows for Revolut Technologies Inc.

The CFPB Consumer Complaint Database has logged 394 complaints against Revolut Technologies Inc. overall, with 141 of those filed in the trailing 12 months. Reports have come from consumers in 45 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Checking or savings account," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Managing an account" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Revolut Technologies Inc.'s timely response rate stands at 99%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 10.2% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Revolut Technologies Inc. have?

Revolut Technologies Inc. has 394 total consumer complaints filed with the CFPB, with 141 filed in the last 12 months.

Does Revolut Technologies Inc. respond to complaints on time?

Revolut Technologies Inc. has a 99% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Revolut Technologies Inc.?

The most complained-about product for Revolut Technologies Inc. is "Checking or savings account." You can view the full product breakdown on this page.

What is the most common complaint issue with Revolut Technologies Inc.?

The most common issue reported by consumers about Revolut Technologies Inc. is "Managing an account." All complaint issues are listed above with their counts.

How do I file a complaint against Revolut Technologies Inc.?

You can file a complaint against Revolut Technologies Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Revolut Technologies Inc.?

Consumers in 45 states and territories have filed complaints about Revolut Technologies Inc. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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