RJM ACQUISITION LLC

CFPB Consumer Complaint Profile

172
Total Complaints
0
Last 12 Months
94.8%
Timely Response
33
States Affected
RJM ACQUISITION LLC timely response rate 94.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Credit utilization context — why this matters

A primer on how revolving balance ratios shape credit-bureau scoring; useful when reading complaints about account closures and credit-line cuts.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-45 to -70)75-100Maxed (-60 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Product

Debt collection — Other (i.e. phone, health club, etc.) 99
Debt collection — I do not know 42
Debt collection — Credit card 17
Credit reporting 6
Bank account or service — Checking account 5
Bank account or service — Other bank product/service 1
Credit card 1
Debt collection — Auto 1

Top Issues

1.Cont'd attempts collect debt not owed 93
2.Disclosure verification of debt 37
3.False statements or representation 11
4.Improper contact or sharing of info 8
5.Communication tactics 5
6.Taking/threatening an illegal action 5
7.Incorrect information on credit report 5
8.Account opening, closing, or management 3
9.Deposits and withdrawals 2
10.Problems caused by my funds being low 1

Complaints by Year

Year Complaints
2013 45
2014 102
2015 25

Complaints by State (Top 15)

Texas 24
New York 21
California 20
Florida 12
Georgia 8
Arizona 7
Virginia 7
Maryland 5
Ohio 5
New Jersey 5
Tennessee 5
Indiana 4
Nevada 4
Pennsylvania 4
Michigan 4

Company Responses

Closed with explanation 163
Untimely response 9

What the CFPB Complaint Record Shows for RJM ACQUISITION LLC

The CFPB Consumer Complaint Database has logged 172 complaints against RJM ACQUISITION LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 33 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

RJM ACQUISITION LLC's timely response rate stands at 94.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 11.6% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does RJM ACQUISITION LLC have?

RJM ACQUISITION LLC has 172 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does RJM ACQUISITION LLC respond to complaints on time?

RJM ACQUISITION LLC has a 94.8% timely response rate to CFPB complaints.

What product generates the most complaints for RJM ACQUISITION LLC?

The most complained-about product for RJM ACQUISITION LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with RJM ACQUISITION LLC?

The most common issue reported by consumers about RJM ACQUISITION LLC is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against RJM ACQUISITION LLC?

You can file a complaint against RJM ACQUISITION LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about RJM ACQUISITION LLC?

Consumers in 33 states and territories have filed complaints about RJM ACQUISITION LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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