CFPB Consumer Complaint Profile
RLB Texas Auto Center LLC
Consumers have filed 10 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 10
- Total complaints
- Below average
- 3
- Last 12 months
- 100%
- Timely response
- Top decile
- 1
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, RLB Texas Auto Center LLC sits at #3715, with 10 complaints logged. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #3715
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Vehicle loan or lease
- most-complained product
- 1
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
RLB Texas Auto Center LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 1 |
| 2019 | 2 |
| 2020 | 1 |
| 2023 | 2 |
| 2025 | 3 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for RLB Texas Auto Center LLC
The CFPB Consumer Complaint Database has logged 10 complaints against RLB Texas Auto Center LLC overall, with 3 of those filed in the trailing 12 months. Reports have come from consumers in 1 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Vehicle loan or lease," which sits at the top of the product breakdown. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
RLB Texas Auto Center LLC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, the consumer-relief closure rate is 10%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does RLB Texas Auto Center LLC have?
RLB Texas Auto Center LLC has 10 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.
Does RLB Texas Auto Center LLC respond to complaints on time?
RLB Texas Auto Center LLC has a 100% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for RLB Texas Auto Center LLC?
Among all products tied to RLB Texas Auto Center LLC, "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with RLB Texas Auto Center LLC?
"Incorrect information on your report" is the single most frequently cited issue in complaints against RLB Texas Auto Center LLC - see all issues and counts above.
How do I file a complaint against RLB Texas Auto Center LLC?
You can file a complaint against RLB Texas Auto Center LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does RLB Texas Auto Center LLC have?
RLB Texas Auto Center LLC has 10 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.
Does RLB Texas Auto Center LLC respond to complaints on time?
RLB Texas Auto Center LLC has a 100% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for RLB Texas Auto Center LLC?
Among all products tied to RLB Texas Auto Center LLC, "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with RLB Texas Auto Center LLC?
"Incorrect information on your report" is the single most frequently cited issue in complaints against RLB Texas Auto Center LLC - see all issues and counts above.
How do I file a complaint against RLB Texas Auto Center LLC?
You can file a complaint against RLB Texas Auto Center LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.