CFPB Consumer Complaint Profile

RMI Services, LLC

Behind the 10 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

10
Total complaints
Below average
0
Last 12 months
40%
Timely response
Bottom decile
10
States affected

The verdict

Out of 3,843 financial companies in the CFPB database, RMI Services, LLC has accumulated 10 complaints, placing it #3715 by volume. It posts a 40% on-time response rate, the 2nd percentile among companies with 100+ complaints.

#3715
of 3,843 companies by volume
40%
on time (2nd pctile)
Debt collection
most-complained product
10
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
44/100
RMI Services, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 40.0%
Share of complaints answered within the CFPB response window
Dispute Rate C 12.5%
Share of responses the consumer disputed (lower is better)
Relief Rate B+ 10.0%
Share of complaints closed with monetary or non-monetary relief

RMI Services, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

40% Among the lowest higher than 2% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

RMI Services, LLC timely response rate 40.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Payday loan 3
Debt collection - Credit card 2
Debt collection - I do not know 2
Debt collection - Auto 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Debt collection - Other (i.e. phone, health club, etc.) 1

Top Issues

1.Cont'd attempts collect debt not owed 4
2.False statements or representation 2
3.Attempts to collect debt not owed 1
4.Taking/threatening an illegal action 1
5.Problem with a credit reporting company's investigation into an existing problem 1
6.Communication tactics 1

Complaints by Year

Year Complaints
2013 1
2014 4
2015 3
2017 1
2021 1

Complaints by State (Top 15)

Pennsylvania 1
Washington 1
Nebraska 1
Oklahoma 1
Florida 1
Iowa 1
Maryland 1
Missouri 1
North Carolina 1
Kentucky 1

Company Responses

Untimely response 6
Closed with explanation 3
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for RMI Services, LLC

The CFPB Consumer Complaint Database has logged 10 complaints against RMI Services, LLC overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 10 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, RMI Services, LLC posts a 40% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 12.5% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 10% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does RMI Services, LLC have?

The CFPB has logged 10 complaints against RMI Services, LLC to date, of which 0 came in over the last 12 months.

Does RMI Services, LLC respond to complaints on time?

RMI Services, LLC's CFPB timely-response rate is 40%. This is below the typical industry benchmark of 95%.

What product generates the most complaints for RMI Services, LLC?

"Debt collection" draws more CFPB complaints against RMI Services, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with RMI Services, LLC?

Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about RMI Services, LLC; the full issue list with counts is above.

How do I file a complaint against RMI Services, LLC?

You can file a complaint against RMI Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about RMI Services, LLC?

Consumers in 10 states and territories have filed complaints about RMI Services, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for RMI Services, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (12.5% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does RMI Services, LLC have?

The CFPB has logged 10 complaints against RMI Services, LLC to date, of which 0 came in over the last 12 months.

Does RMI Services, LLC respond to complaints on time?

RMI Services, LLC's CFPB timely-response rate is 40%. This is below the typical industry benchmark of 95%.

What product generates the most complaints for RMI Services, LLC?

"Debt collection" draws more CFPB complaints against RMI Services, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with RMI Services, LLC?

Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about RMI Services, LLC; the full issue list with counts is above.

How do I file a complaint against RMI Services, LLC?

You can file a complaint against RMI Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about RMI Services, LLC?

Consumers in 10 states and territories have filed complaints about RMI Services, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

RMI Services, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.