CFPB Consumer Complaint Profile
RSI Enterprises, Inc.
What 244 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 244
- Total complaints
- 28
- Last 12 months
- 100%
- Timely response
- 27
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, RSI Enterprises, Inc. sits at #801, with 244 complaints logged. It answers 100% of complaints on time - above the 93% median for companies with 100+ complaints.
- #801
- of 3,848 companies by volume
- 100%
- answered on time
- Debt collection
- most-complained product
- 27
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 9 |
| 2015 | 21 |
| 2016 | 20 |
| 2017 | 16 |
| 2018 | 18 |
| 2019 | 15 |
| 2020 | 15 |
| 2021 | 29 |
| 2022 | 20 |
| 2023 | 24 |
| 2024 | 18 |
| 2025 | 33 |
| 2026 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for RSI Enterprises, Inc.
RSI Enterprises, Inc. carries 244 complaints in the CFPB's database, 28 of them filed within the past 12 months. Consumers spanning 27 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, RSI Enterprises, Inc. answers 100% of forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response in 26.3% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 23.8% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does RSI Enterprises, Inc. have?
244 complaints have been filed against RSI Enterprises, Inc. with the CFPB overall - 28 of them in the past year.
Does RSI Enterprises, Inc. respond to complaints on time?
RSI Enterprises, Inc.'s CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for RSI Enterprises, Inc.?
Among all products tied to RSI Enterprises, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with RSI Enterprises, Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about RSI Enterprises, Inc.; the full issue list with counts is above.
How do I file a complaint against RSI Enterprises, Inc.?
You can file a complaint against RSI Enterprises, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about RSI Enterprises, Inc.?
Consumers in 27 states and territories have filed complaints about RSI Enterprises, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~244)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.