CFPB Consumer Complaint Profile
RSI Enterprises, Inc.
What 244 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 244
- Total complaints
- Above average
- 28
- Last 12 months
- 100%
- Timely response
- Top decile
- 27
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, RSI Enterprises, Inc. sits at #800, with 244 complaints logged. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #800
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Debt collection
- most-complained product
- 27
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
RSI Enterprises, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 18 in 2024 to 33 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 9 |
| 2015 | 21 |
| 2016 | 20 |
| 2017 | 16 |
| 2018 | 18 |
| 2019 | 15 |
| 2020 | 15 |
| 2021 | 29 |
| 2022 | 20 |
| 2023 | 24 |
| 2024 | 18 |
| 2025 | 33 |
| 2026year in progress | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for RSI Enterprises, Inc.
RSI Enterprises, Inc. carries 244 complaints in the CFPB's database, 28 of them filed within the past 12 months. Consumers spanning 27 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, RSI Enterprises, Inc. posts a 100% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 26.3% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 23.8% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does RSI Enterprises, Inc. have?
244 complaints have been filed against RSI Enterprises, Inc. with the CFPB overall - 28 of them in the past year.
Does RSI Enterprises, Inc. respond to complaints on time?
RSI Enterprises, Inc.'s CFPB timely-response rate is 100%. This is considered excellent.
What product generates the most complaints for RSI Enterprises, Inc.?
Among all products tied to RSI Enterprises, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with RSI Enterprises, Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about RSI Enterprises, Inc.; the full issue list with counts is above.
How do I file a complaint against RSI Enterprises, Inc.?
You can file a complaint against RSI Enterprises, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about RSI Enterprises, Inc.?
Consumers in 27 states and territories have filed complaints about RSI Enterprises, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for RSI Enterprises, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (26.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.