CFPB Consumer Complaint Profile

Seacoast Banking Corporation of Florida

What 65 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

65
Total complaints
33
Last 12 months
96.9%
Timely response
7
States affected

The verdict

Seacoast Banking Corporation of Florida ranks #1606 of 3,848 financial companies by CFPB complaint volume, with 65 complaints on record. It answers 96.9% of complaints on time — above the 93% median for companies with 100+ complaints.

#1606
of 3,848 companies by volume
96.9%
answered on time
Checking or savings …
most-complained product
7
states with complaints
Seacoast Banking Corporation of Florida timely response rate 96.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Checking or savings account — Checking account 26
Credit reporting or other personal consumer reports — Credit reporting 11
Checking or savings account — Other banking product or service 6
Mortgage — Conventional home mortgage 6
Money transfer, virtual currency, or money service — Domestic (US) money transfer 5
Credit card — General-purpose credit card or charge card 3
Mortgage — Home equity loan or line of credit (HELOC) 2
Credit reporting or other personal consumer reports — Other personal consumer report 1
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 1
Mortgage — Other type of mortgage 1

Top Issues

1.Managing an account 18
2.Incorrect information on your report 7
3.Closing an account 6
4.Opening an account 5
5.Trouble during payment process 5
6.Problem with a lender or other company charging your account 3
7.Improper use of your report 3
8.Fraud or scam 3
9.Closing on a mortgage 2
10.Getting a credit card 2

Complaints by Year

Year Complaints
2023 16
2024 12
2025 25
2026 12

Complaints by State (Top 15)

Florida 56
California 2
Georgia 2
Michigan 1
District of Columbia 1
North Carolina 1
South Carolina 1

Company Responses

Closed with explanation 41
Closed with monetary relief 17
Closed with non-monetary relief 6
In progress 1

What the CFPB Complaint Record Shows for Seacoast Banking Corporation of Florida

The CFPB Consumer Complaint Database has logged 65 complaints against Seacoast Banking Corporation of Florida overall, with 33 of those filed in the trailing 12 months. Reports have come from consumers in 7 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Checking or savings account," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Managing an account" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Seacoast Banking Corporation of Florida's timely response rate stands at 96.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 35.4% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Seacoast Banking Corporation of Florida have?

Seacoast Banking Corporation of Florida has 65 total consumer complaints filed with the CFPB, with 33 filed in the last 12 months.

Does Seacoast Banking Corporation of Florida respond to complaints on time?

Seacoast Banking Corporation of Florida has a 96.9% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Seacoast Banking Corporation of Florida?

The most complained-about product for Seacoast Banking Corporation of Florida is "Checking or savings account." You can view the full product breakdown on this page.

What is the most common complaint issue with Seacoast Banking Corporation of Florida?

The most common issue reported by consumers about Seacoast Banking Corporation of Florida is "Managing an account." All complaint issues are listed above with their counts.

How do I file a complaint against Seacoast Banking Corporation of Florida?

You can file a complaint against Seacoast Banking Corporation of Florida directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Seacoast Banking Corporation of Florida?

Consumers in 7 states and territories have filed complaints about Seacoast Banking Corporation of Florida with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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