CFPB Consumer Complaint Profile

Seacoast Banking Corporation of Florida

Consumers have filed 65 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

65
Total complaints
Mid-range
33
Last 12 months
96.9%
Timely response
Below median
7
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Seacoast Banking Corporation of Florida has accumulated 65 complaints, placing it #1604 by volume. Its on-time response rate is 96.9%, the 39th percentile among companies with 100+ complaints.

#1604
of 3,843 companies by volume
96.9%
on time (39th pctile)
Checking or savings …
most-complained product
7
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

B+
PlainCredit Trust Score
78/100
Seacoast Banking Corporation of Florida · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C+ 96.9%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate A+ 35.4%
Share of complaints closed with monetary or non-monetary relief

Seacoast Banking Corporation of Florida vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

96.9% Around the middle higher than 39% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 12 in 2024 to 25 in 2025 (2024 → 2025).

See the full year-over-year release diff

Seacoast Banking Corporation of Florida timely response rate 96.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Checking or savings account - Checking account 26
Credit reporting or other personal consumer reports - Credit reporting 11
Checking or savings account - Other banking product or service 6
Mortgage - Conventional home mortgage 6
Money transfer, virtual currency, or money service - Domestic (US) money transfer 5
Credit card - General-purpose credit card or charge card 3
Mortgage - Home equity loan or line of credit (HELOC) 2
Credit reporting or other personal consumer reports - Other personal consumer report 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Mortgage - Other type of mortgage 1

Top Issues

1.Managing an account 18
2.Incorrect information on your report 7
3.Closing an account 6
4.Opening an account 5
5.Trouble during payment process 5
6.Problem with a lender or other company charging your account 3
7.Improper use of your report 3
8.Fraud or scam 3
9.Closing on a mortgage 2
10.Getting a credit card 2

Complaints by Year

Year Complaints
2023 16
2024 12
2025 25
2026year in progress 12

Complaints by State (Top 15)

Florida 56
California 2
Georgia 2
Michigan 1
District of Columbia 1
North Carolina 1
South Carolina 1

Company Responses

Closed with explanation 41
Closed with monetary relief 17
Closed with non-monetary relief 6
In progress 1

What the CFPB Complaint Record Shows for Seacoast Banking Corporation of Florida

The CFPB Consumer Complaint Database has logged 65 complaints against Seacoast Banking Corporation of Florida overall, with 33 of those filed in the trailing 12 months. Reports have come from consumers in 7 states and territories, making this a geographically concentrated complaint footprint. "Checking or savings account" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Managing an account," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Seacoast Banking Corporation of Florida posts a 96.9% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 35.4% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Seacoast Banking Corporation of Florida have?

Seacoast Banking Corporation of Florida has 65 total consumer complaints filed with the CFPB, with 33 filed in the last 12 months.

Does Seacoast Banking Corporation of Florida respond to complaints on time?

CFPB complaints against Seacoast Banking Corporation of Florida draw a 96.9% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Seacoast Banking Corporation of Florida?

Among all products tied to Seacoast Banking Corporation of Florida, "Checking or savings account" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Seacoast Banking Corporation of Florida?

Consumers most often cite "Managing an account" when complaining about Seacoast Banking Corporation of Florida; the full issue list with counts is above.

How do I file a complaint against Seacoast Banking Corporation of Florida?

You can file a complaint against Seacoast Banking Corporation of Florida directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Seacoast Banking Corporation of Florida?

Consumers in 7 states and territories have filed complaints about Seacoast Banking Corporation of Florida with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Also handles Checking or savings account

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Seacoast Banking Corporation of Florida have?

Seacoast Banking Corporation of Florida has 65 total consumer complaints filed with the CFPB, with 33 filed in the last 12 months.

Does Seacoast Banking Corporation of Florida respond to complaints on time?

CFPB complaints against Seacoast Banking Corporation of Florida draw a 96.9% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Seacoast Banking Corporation of Florida?

Among all products tied to Seacoast Banking Corporation of Florida, "Checking or savings account" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Seacoast Banking Corporation of Florida?

Consumers most often cite "Managing an account" when complaining about Seacoast Banking Corporation of Florida; the full issue list with counts is above.

How do I file a complaint against Seacoast Banking Corporation of Florida?

You can file a complaint against Seacoast Banking Corporation of Florida directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Seacoast Banking Corporation of Florida?

Consumers in 7 states and territories have filed complaints about Seacoast Banking Corporation of Florida with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Seacoast Banking Corporation of Florida's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.