CFPB Consumer Complaint Profile
Simmons First National Corporation
Behind the 331 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 331
- Total complaints
- Above average
- 66
- Last 12 months
- 98.8%
- Timely response
- Above median
- 31
- States affected
The verdict
331 CFPB complaints put Simmons First National Corporation at #651 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 98.8%, the 58th percentile for the 100+ complaint peer group.
- #651
- of 3,843 companies by volume
- 98.8%
- on time (58th pctile)
- Checking or savings …
- most-complained product
- 31
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Simmons First National Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.8% Higher than most higher than 58% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 47 in 2024 to 63 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 9 |
| 2019 | 26 |
| 2020 | 41 |
| 2021 | 39 |
| 2022 | 52 |
| 2023 | 40 |
| 2024 | 47 |
| 2025 | 63 |
| 2026year in progress | 14 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Simmons First National Corporation
The CFPB Consumer Complaint Database has logged 331 complaints against Simmons First National Corporation overall, with 66 of those filed in the trailing 12 months. Reports have come from consumers in 31 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Checking or savings account," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Managing an account" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Simmons First National Corporation draw a 98.8% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Among resolved complaints, the consumer-relief closure rate is 9.4%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Simmons First National Corporation have?
Simmons First National Corporation has 331 total consumer complaints filed with the CFPB, with 66 filed in the last 12 months.
Does Simmons First National Corporation respond to complaints on time?
CFPB complaints against Simmons First National Corporation draw a 98.8% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Simmons First National Corporation?
The most complained-about product for Simmons First National Corporation is "Checking or savings account." You can view the full product breakdown on this page.
What is the most common complaint issue with Simmons First National Corporation?
"Managing an account" is the single most frequently cited issue in complaints against Simmons First National Corporation - see all issues and counts above.
How do I file a complaint against Simmons First National Corporation?
You can file a complaint against Simmons First National Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Simmons First National Corporation?
Consumers in 31 states and territories have filed complaints about Simmons First National Corporation with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Checking or savings account
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Simmons First National Corporation have?
Simmons First National Corporation has 331 total consumer complaints filed with the CFPB, with 66 filed in the last 12 months.
Does Simmons First National Corporation respond to complaints on time?
CFPB complaints against Simmons First National Corporation draw a 98.8% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Simmons First National Corporation?
The most complained-about product for Simmons First National Corporation is "Checking or savings account." You can view the full product breakdown on this page.
What is the most common complaint issue with Simmons First National Corporation?
"Managing an account" is the single most frequently cited issue in complaints against Simmons First National Corporation - see all issues and counts above.
How do I file a complaint against Simmons First National Corporation?
You can file a complaint against Simmons First National Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Simmons First National Corporation?
Consumers in 31 states and territories have filed complaints about Simmons First National Corporation with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.