CFPB Consumer Complaint Profile
Sports & Imports Auto
Consumers have filed 19 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 19
- Total complaints
- Below average
- 13
- Last 12 months
- 89.5%
- Timely response
- Bottom quartile
- 3
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Sports & Imports Auto has accumulated 19 complaints, placing it #2935 by volume. On-time replies land at 89.5%, the 17th percentile for the 100+ complaint peer group.
- #2935
- of 3,843 companies by volume
- 89.5%
- on time (17th pctile)
- Vehicle loan or lease
- most-complained product
- 3
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Sports & Imports Auto vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
89.5% Among the lowest higher than 17% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 1 in 2024 to 13 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2024 | 1 |
| 2025 | 13 |
| 2026year in progress | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Sports & Imports Auto
The CFPB Consumer Complaint Database has logged 19 complaints against Sports & Imports Auto overall, with 13 of those filed in the trailing 12 months. Reports have come from consumers in 3 states and territories, making this a geographically concentrated complaint footprint. "Vehicle loan or lease" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Managing the loan or lease," a reasonable starting point for understanding recurring friction.
Sports & Imports Auto's timely response rate stands at 89.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Sports & Imports Auto have?
19 complaints have been filed against Sports & Imports Auto with the CFPB overall - 13 of them in the past year.
Does Sports & Imports Auto respond to complaints on time?
Sports & Imports Auto's CFPB timely-response rate is 89.5%.
What product generates the most complaints for Sports & Imports Auto?
"Vehicle loan or lease" draws more CFPB complaints against Sports & Imports Auto than any other product - see the full breakdown above.
What is the most common complaint issue with Sports & Imports Auto?
Consumers most often cite "Managing the loan or lease" when complaining about Sports & Imports Auto; the full issue list with counts is above.
How do I file a complaint against Sports & Imports Auto?
You can file a complaint against Sports & Imports Auto directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Sports & Imports Auto?
The CFPB has recorded complaints against Sports & Imports Auto from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Sports & Imports Auto have?
19 complaints have been filed against Sports & Imports Auto with the CFPB overall - 13 of them in the past year.
Does Sports & Imports Auto respond to complaints on time?
Sports & Imports Auto's CFPB timely-response rate is 89.5%.
What product generates the most complaints for Sports & Imports Auto?
"Vehicle loan or lease" draws more CFPB complaints against Sports & Imports Auto than any other product - see the full breakdown above.
What is the most common complaint issue with Sports & Imports Auto?
Consumers most often cite "Managing the loan or lease" when complaining about Sports & Imports Auto; the full issue list with counts is above.
How do I file a complaint against Sports & Imports Auto?
You can file a complaint against Sports & Imports Auto directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Sports & Imports Auto?
The CFPB has recorded complaints against Sports & Imports Auto from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.