CFPB Consumer Complaint Profile
Start Connecting dba USA Student Debt Relief
Behind the 12 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 12
- Total complaints
- Below average
- 0
- Last 12 months
- 91.7%
- Timely response
- Bottom quartile
- 8
- States affected
The verdict
12 CFPB complaints put Start Connecting dba USA Student Debt Relief at #3492 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 91.7%, the 21st percentile among companies with 100+ complaints.
- #3492
- of 3,843 companies by volume
- 91.7%
- on time (21st pctile)
- Student loan
- most-complained product
- 8
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Start Connecting dba USA Student Debt Relief vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
91.7% Among the lowest higher than 21% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 1 |
| 2022 | 3 |
| 2023 | 7 |
| 2024 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Start Connecting dba USA Student Debt Relief
12 complaints against Start Connecting dba USA Student Debt Relief appear in the CFPB record, including 0 from the trailing year. The 8 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Student loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Dealing with your lender or servicer" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Start Connecting dba USA Student Debt Relief draw a 91.7% reply rate inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Among resolved complaints, 33.3% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Start Connecting dba USA Student Debt Relief have?
12 complaints have been filed against Start Connecting dba USA Student Debt Relief with the CFPB overall - 0 of them in the past year.
Does Start Connecting dba USA Student Debt Relief respond to complaints on time?
Start Connecting dba USA Student Debt Relief has a 91.7% timely response rate to CFPB complaints.
What product generates the most complaints for Start Connecting dba USA Student Debt Relief?
The most complained-about product for Start Connecting dba USA Student Debt Relief is "Student loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Start Connecting dba USA Student Debt Relief?
"Dealing with your lender or servicer" is the single most frequently cited issue in complaints against Start Connecting dba USA Student Debt Relief - see all issues and counts above.
How do I file a complaint against Start Connecting dba USA Student Debt Relief?
You can file a complaint against Start Connecting dba USA Student Debt Relief directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Start Connecting dba USA Student Debt Relief?
Start Connecting dba USA Student Debt Relief has drawn CFPB complaints from 8 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Student loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Start Connecting dba USA Student Debt Relief have?
12 complaints have been filed against Start Connecting dba USA Student Debt Relief with the CFPB overall - 0 of them in the past year.
Does Start Connecting dba USA Student Debt Relief respond to complaints on time?
Start Connecting dba USA Student Debt Relief has a 91.7% timely response rate to CFPB complaints.
What product generates the most complaints for Start Connecting dba USA Student Debt Relief?
The most complained-about product for Start Connecting dba USA Student Debt Relief is "Student loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Start Connecting dba USA Student Debt Relief?
"Dealing with your lender or servicer" is the single most frequently cited issue in complaints against Start Connecting dba USA Student Debt Relief - see all issues and counts above.
How do I file a complaint against Start Connecting dba USA Student Debt Relief?
You can file a complaint against Start Connecting dba USA Student Debt Relief directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Start Connecting dba USA Student Debt Relief?
Start Connecting dba USA Student Debt Relief has drawn CFPB complaints from 8 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.