CFPB Consumer Complaint Profile

State Bank of India - New York Branch

What 35 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

35
Total complaints
7
Last 12 months
94.3%
Timely response
10
States affected

The verdict

State Bank of India - New York Branch ranks #2183 of 3,848 financial companies by CFPB complaint volume, with 35 complaints on record. It answers 94.3% of complaints on time — above the 93% median for companies with 100+ complaints.

#2183
of 3,848 companies by volume
94.3%
answered on time
Checking or savings …
most-complained product
10
states with complaints
State Bank of India - New York Branch timely response rate 94.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Checking or savings account — Checking account 13
Checking or savings account — CD (Certificate of Deposit) 6
Credit card or prepaid card — General-purpose credit card or charge card 4
Checking or savings account — Savings account 3
Checking or savings account — Other banking product or service 2
Credit card or prepaid card — Government benefit card 1
Money transfer, virtual currency, or money service — Foreign currency exchange 1
Credit reporting or other personal consumer reports — Credit reporting 1
Mortgage — Other type of mortgage 1
Credit reporting or other personal consumer reports — Other personal consumer report 1

Top Issues

1.Managing an account 14
2.Problem caused by your funds being low 5
3.Opening an account 2
4.Closing an account 2
5.Fees or interest 1
6.Trouble using the card 1
7.Fraud or scam 1
8.Problem with fraud alerts or security freezes 1
9.Getting a credit card 1
10.Applying for a mortgage or refinancing an existing mortgage 1

Complaints by Year

Year Complaints
2021 6
2022 5
2023 14
2024 3
2025 6
2026 1

Complaints by State (Top 15)

California 14
Illinois 2
Florida 2
Texas 2
Indiana 2
New York 2
Virginia 2
Nevada 1
New Jersey 1
Tennessee 1

Company Responses

Closed with explanation 35

What the CFPB Complaint Record Shows for State Bank of India - New York Branch

The CFPB Consumer Complaint Database has logged 35 complaints against State Bank of India - New York Branch overall, with 7 of those filed in the trailing 12 months. Reports have come from consumers in 10 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Checking or savings account," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Managing an account" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

State Bank of India - New York Branch's timely response rate stands at 94.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does State Bank of India - New York Branch have?

State Bank of India - New York Branch has 35 total consumer complaints filed with the CFPB, with 7 filed in the last 12 months.

Does State Bank of India - New York Branch respond to complaints on time?

State Bank of India - New York Branch has a 94.3% timely response rate to CFPB complaints.

What product generates the most complaints for State Bank of India - New York Branch?

The most complained-about product for State Bank of India - New York Branch is "Checking or savings account." You can view the full product breakdown on this page.

What is the most common complaint issue with State Bank of India - New York Branch?

The most common issue reported by consumers about State Bank of India - New York Branch is "Managing an account." All complaint issues are listed above with their counts.

How do I file a complaint against State Bank of India - New York Branch?

You can file a complaint against State Bank of India - New York Branch directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about State Bank of India - New York Branch?

Consumers in 10 states and territories have filed complaints about State Bank of India - New York Branch with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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