CFPB Consumer Complaint Profile

Stenger & Stenger, P.C

Behind the 350 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-05-15

350
Total complaints
84
Last 12 months
99.7%
Timely response
18
States affected

The verdict

350 CFPB complaints put Stenger & Stenger, P.C at #633 out of 3,848 financial companies ranked by complaint volume. It answers 99.7% of complaints on time - above the 93% median for companies with 100+ complaints.

#633
of 3,848 companies by volume
99.7%
answered on time
Debt collection
most-complained product
18
states with complaints
Stenger & Stenger, P.C timely response rate 99.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 191
Debt collection - I do not know 55
Debt collection - Credit card 22
Debt collection - Other debt 22
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 11
Credit reporting or other personal consumer reports - Credit reporting 8
Debt collection - Other (i.e. phone, health club, etc.) 5
Debt collection - Auto debt 5
Debt collection - Payday loan debt 5
Credit card - General-purpose credit card or charge card 4

Top Issues

1.Took or threatened to take negative or legal action 89
2.Attempts to collect debt not owed 85
3.False statements or representation 47
4.Written notification about debt 41
5.Incorrect information on your report 17
6.Communication tactics 16
7.Taking/threatening an illegal action 12
8.Cont'd attempts collect debt not owed 9
9.Threatened to contact someone or share information improperly 6
10.Disclosure verification of debt 5

Complaints by Year

Year Complaints
2013 4
2014 7
2015 7
2016 8
2017 15
2018 17
2019 16
2020 22
2021 33
2022 40
2023 42
2024 43
2025 79
2026 17

Complaints by State (Top 15)

Ohio 74
Georgia 60
Michigan 57
Indiana 39
Tennessee 37
Kentucky 27
Colorado 16
Minnesota 14
New Jersey 8
Illinois 5
California 4
Arizona 2
Mississippi 1
Iowa 1
Washington 1

Company Responses

Closed with explanation 350

What the CFPB Complaint Record Shows for Stenger & Stenger, P.C

Stenger & Stenger, P.C carries 350 complaints in the CFPB's database, 84 of them filed within the past 12 months. Consumers spanning 18 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Stenger & Stenger, P.C answers 99.7% of forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response in 26.3% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Stenger & Stenger, P.C have?

350 complaints have been filed against Stenger & Stenger, P.C with the CFPB overall - 84 of them in the past year.

Does Stenger & Stenger, P.C respond to complaints on time?

99.7% of the CFPB complaints against Stenger & Stenger, P.C get a response within the expected window. This is considered excellent.

What product generates the most complaints for Stenger & Stenger, P.C?

Among all products tied to Stenger & Stenger, P.C, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Stenger & Stenger, P.C?

The most common issue reported by consumers about Stenger & Stenger, P.C is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.

How do I file a complaint against Stenger & Stenger, P.C?

You can file a complaint against Stenger & Stenger, P.C directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Stenger & Stenger, P.C?

Stenger & Stenger, P.C has drawn CFPB complaints from 18 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.