CFPB Consumer Complaint Profile

Stern & Stern. P.C.

What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

28
Total complaints
Mid-range
3
Last 12 months
85.7%
Timely response
Bottom quartile
2
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Stern & Stern. P.C. places #2422 by volume. For answering complaints on time it stands at the 13th percentile in the 100+ complaint peer group.

Debt collection
most-complained product
NY
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
21/100
Stern & Stern. P.C. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 85.7%
Share of complaints answered within the CFPB response window
Dispute Rate F 33.3%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Stern & Stern. P.C. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

85.7% Among the lowest higher than 13% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - Credit card debt 10
Debt collection - I do not know 6
Debt collection - Other debt 5
Debt collection - Other (i.e. phone, health club, etc.) 2
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 2
Credit reporting or other personal consumer reports - Credit reporting 1
Debt collection - Mortgage debt 1
Bank account or service - Savings account 1

Top Issues

1.Attempts to collect debt not owed 12
2.False statements or representation 5
3.Took or threatened to take negative or legal action 4
4.Communication tactics 3
5.Improper use of your report 2
6.Incorrect information on your report 1
7.Account opening, closing, or management 1

Complaints by Year

Year Complaints
2015 2
2017 2
2018 2
2019 1
2020 2
2022 3
2023 6
2024 2
2025 8

Complaints by State (Top 15)

New York 26
Florida 2

Company Responses

Closed with explanation 28

What the CFPB Complaint Record Shows for Stern & Stern. P.C.

The CFPB Consumer Complaint Database shows a geographically concentrated complaint footprint for Stern & Stern. P.C., with consumers across the country filing against it. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Stern & Stern. P.C.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (33.3% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Stern & Stern. P.C. have?

28 complaints have been filed against Stern & Stern. P.C. with the CFPB overall - 3 of them in the past year.

Does Stern & Stern. P.C. respond to complaints on time?

Stern & Stern. P.C. has a 85.7% timely response rate to CFPB complaints.

What product generates the most complaints for Stern & Stern. P.C.?

"Debt collection" draws more CFPB complaints against Stern & Stern. P.C. than any other product - see the full breakdown above.

What is the most common complaint issue with Stern & Stern. P.C.?

The most common issue reported by consumers about Stern & Stern. P.C. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Stern & Stern. P.C.?

You can file a complaint against Stern & Stern. P.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Stern & Stern. P.C.?

The CFPB has recorded complaints against Stern & Stern. P.C. from 2 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Stern & Stern. P.C.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.