CFPB Consumer Complaint Profile
Iqor Us Inc
1,899 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 1,899
- Total complaints
- Among the highest
- 61
- Last 12 months
- 99.8%
- Timely response
- Top decile
- 53
- States affected
The verdict
Iqor Us Inc ranks #216 of 3,843 financial companies by CFPB complaint volume, with 1,899 complaints on record. It posts a 99.8% on-time response rate, the 79th percentile among companies with 100+ complaints.
- #216
- of 3,843 companies by volume
- 99.8%
- on time (79th pctile)
- Debt collection
- most-complained product
- 53
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Iqor Us Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.8% Top 21% higher than 79% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 65 in 2024 to 54 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 224 |
| 2014 | 473 |
| 2015 | 369 |
| 2016 | 180 |
| 2017 | 151 |
| 2018 | 131 |
| 2019 | 70 |
| 2020 | 48 |
| 2021 | 40 |
| 2022 | 35 |
| 2023 | 40 |
| 2024 | 65 |
| 2025 | 54 |
| 2026year in progress | 19 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Iqor Us Inc
Iqor Us Inc carries 1,899 complaints in the CFPB's database, 61 of them filed within the past 12 months. Consumers spanning 53 states and territories have weighed in, giving this a nationwide footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Iqor Us Inc draw a 99.8% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 10.7% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 70.1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Iqor Us Inc have?
Iqor Us Inc has 1,899 total consumer complaints filed with the CFPB, with 61 filed in the last 12 months.
Does Iqor Us Inc respond to complaints on time?
Iqor Us Inc has a 99.8% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Iqor Us Inc?
The most complained-about product for Iqor Us Inc is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Iqor Us Inc?
The most common issue reported by consumers about Iqor Us Inc is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Iqor Us Inc?
You can file a complaint against Iqor Us Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Iqor Us Inc?
Consumers in 53 states and territories have filed complaints about Iqor Us Inc with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Iqor Us Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (1,899 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (10.7% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.