CFPB Consumer Complaint Profile
Iqor Us Inc
1,899 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 1,899
- Total complaints
- 61
- Last 12 months
- 99.8%
- Timely response
- 53
- States affected
The verdict
Iqor Us Inc ranks #216 of 3,848 financial companies by CFPB complaint volume, with 1,899 complaints on record. It answers 99.8% of complaints on time - above the 93% median for companies with 100+ complaints.
- #216
- of 3,848 companies by volume
- 99.8%
- answered on time
- Debt collection
- most-complained product
- 53
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 224 |
| 2014 | 473 |
| 2015 | 369 |
| 2016 | 180 |
| 2017 | 151 |
| 2018 | 131 |
| 2019 | 70 |
| 2020 | 48 |
| 2021 | 40 |
| 2022 | 35 |
| 2023 | 40 |
| 2024 | 65 |
| 2025 | 54 |
| 2026 | 19 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Iqor Us Inc
Iqor Us Inc carries 1,899 complaints in the CFPB's database, 61 of them filed within the past 12 months. Consumers spanning 53 states and territories have weighed in, giving this a nationwide footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
99.8% of CFPB-forwarded complaints against Iqor Us Inc get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response in 10.7% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 70.1% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Iqor Us Inc have?
Iqor Us Inc has 1,899 total consumer complaints filed with the CFPB, with 61 filed in the last 12 months.
Does Iqor Us Inc respond to complaints on time?
Iqor Us Inc has a 99.8% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Iqor Us Inc?
The most complained-about product for Iqor Us Inc is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Iqor Us Inc?
The most common issue reported by consumers about Iqor Us Inc is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Iqor Us Inc?
You can file a complaint against Iqor Us Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Iqor Us Inc?
Consumers in 53 states and territories have filed complaints about Iqor Us Inc with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~1,899)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.