CFPB Consumer Complaint Profile
Strategic Alliances, Inc.
596 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 596
- Total complaints
- Above average
- 74
- Last 12 months
- 90.1%
- Timely response
- Bottom quartile
- 39
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Strategic Alliances, Inc. sits at #458, with 596 complaints logged. On-time replies land at 90.1%, the 18th percentile for the 100+ complaint peer group.
- #458
- of 3,843 companies by volume
- 90.1%
- on time (18th pctile)
- Debt collection
- most-complained product
- 39
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Strategic Alliances, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
90.1% Among the lowest higher than 18% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 46 in 2024 to 73 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 16 |
| 2014 | 36 |
| 2015 | 21 |
| 2016 | 31 |
| 2017 | 52 |
| 2018 | 44 |
| 2019 | 54 |
| 2020 | 56 |
| 2021 | 71 |
| 2022 | 38 |
| 2023 | 44 |
| 2024 | 46 |
| 2025 | 73 |
| 2026year in progress | 14 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Strategic Alliances, Inc.
The CFPB Consumer Complaint Database has logged 596 complaints against Strategic Alliances, Inc. overall, with 74 of those filed in the trailing 12 months. Reports have come from consumers in 39 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Strategic Alliances, Inc.'s timely response rate stands at 90.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. The company's response carried a 15.4% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 6% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Strategic Alliances, Inc. have?
Strategic Alliances, Inc. has 596 total consumer complaints filed with the CFPB, with 74 filed in the last 12 months.
Does Strategic Alliances, Inc. respond to complaints on time?
Strategic Alliances, Inc.'s CFPB timely-response rate is 90.1%.
What product generates the most complaints for Strategic Alliances, Inc.?
Among all products tied to Strategic Alliances, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Strategic Alliances, Inc.?
The most common issue reported by consumers about Strategic Alliances, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Strategic Alliances, Inc.?
You can file a complaint against Strategic Alliances, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Strategic Alliances, Inc.?
Consumers in 39 states and territories have filed complaints about Strategic Alliances, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Strategic Alliances, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (15.4% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.