CFPB Consumer Complaint Profile
Strategic Financial Solutions, LLC
10 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 10
- Total complaints
- Below average
- 0
- Last 12 months
- 40%
- Timely response
- Bottom decile
- 6
- States affected
The verdict
10 CFPB complaints put Strategic Financial Solutions, LLC at #3715 out of 3,843 financial companies ranked by complaint volume. It posts a 40% on-time response rate, the 2nd percentile among companies with 100+ complaints.
- #3715
- of 3,843 companies by volume
- 40%
- on time (2nd pctile)
- Payday loan, title l…
- most-complained product
- 6
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Strategic Financial Solutions, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
40% Among the lowest higher than 2% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2018 | 2 |
| 2021 | 2 |
| 2022 | 1 |
| 2023 | 3 |
| 2024 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Strategic Financial Solutions, LLC
10 complaints against Strategic Financial Solutions, LLC appear in the CFPB record, including 0 from the trailing year. The 6 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Payday loan, title loan, or personal loan," which sits at the top of the product breakdown. Inside that category, "Getting the loan" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Strategic Financial Solutions, LLC posts a 40% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 10% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Strategic Financial Solutions, LLC have?
Strategic Financial Solutions, LLC has 10 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Strategic Financial Solutions, LLC respond to complaints on time?
Strategic Financial Solutions, LLC has a 40% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Strategic Financial Solutions, LLC?
The most complained-about product for Strategic Financial Solutions, LLC is "Payday loan, title loan, or personal loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Strategic Financial Solutions, LLC?
The most common issue reported by consumers about Strategic Financial Solutions, LLC is "Getting the loan." All complaint issues are listed above with their counts.
How do I file a complaint against Strategic Financial Solutions, LLC?
You can file a complaint against Strategic Financial Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Strategic Financial Solutions, LLC?
The CFPB has recorded complaints against Strategic Financial Solutions, LLC from 6 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Payday loan, title loan, or personal loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Strategic Financial Solutions, LLC have?
Strategic Financial Solutions, LLC has 10 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Strategic Financial Solutions, LLC respond to complaints on time?
Strategic Financial Solutions, LLC has a 40% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Strategic Financial Solutions, LLC?
The most complained-about product for Strategic Financial Solutions, LLC is "Payday loan, title loan, or personal loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Strategic Financial Solutions, LLC?
The most common issue reported by consumers about Strategic Financial Solutions, LLC is "Getting the loan." All complaint issues are listed above with their counts.
How do I file a complaint against Strategic Financial Solutions, LLC?
You can file a complaint against Strategic Financial Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Strategic Financial Solutions, LLC?
The CFPB has recorded complaints against Strategic Financial Solutions, LLC from 6 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.