CFPB Consumer Complaint Profile
Superior Holdings, LLC
Behind the 27 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 27
- Total complaints
- Mid-range
- 11
- Last 12 months
- 96.3%
- Timely response
- Below median
- 6
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Superior Holdings, LLC sits at #2473, with 27 complaints logged. It posts a 96.3% on-time response rate, the 35th percentile among companies with 100+ complaints.
- #2473
- of 3,843 companies by volume
- 96.3%
- on time (35th pctile)
- Vehicle loan or lease
- most-complained product
- 6
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Superior Holdings, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
96.3% Around the middle higher than 35% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 1 |
| 2022 | 3 |
| 2023 | 1 |
| 2024 | 7 |
| 2025 | 14 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Superior Holdings, LLC
The CFPB Consumer Complaint Database has logged 27 complaints against Superior Holdings, LLC overall, with 11 of those filed in the trailing 12 months. Reports have come from consumers in 6 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Vehicle loan or lease," which sits at the top of the product breakdown. Inside that category, "Managing the loan or lease" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Superior Holdings, LLC posts a 96.3% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Superior Holdings, LLC have?
The CFPB has logged 27 complaints against Superior Holdings, LLC to date, of which 11 came in over the last 12 months.
Does Superior Holdings, LLC respond to complaints on time?
Superior Holdings, LLC's CFPB timely-response rate is 96.3%. That is a strong response record by CFPB standards.
What product generates the most complaints for Superior Holdings, LLC?
Among all products tied to Superior Holdings, LLC, "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Superior Holdings, LLC?
The most common issue reported by consumers about Superior Holdings, LLC is "Managing the loan or lease." All complaint issues are listed above with their counts.
How do I file a complaint against Superior Holdings, LLC?
You can file a complaint against Superior Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Superior Holdings, LLC?
Superior Holdings, LLC has drawn CFPB complaints from 6 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Superior Holdings, LLC have?
The CFPB has logged 27 complaints against Superior Holdings, LLC to date, of which 11 came in over the last 12 months.
Does Superior Holdings, LLC respond to complaints on time?
Superior Holdings, LLC's CFPB timely-response rate is 96.3%. That is a strong response record by CFPB standards.
What product generates the most complaints for Superior Holdings, LLC?
Among all products tied to Superior Holdings, LLC, "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Superior Holdings, LLC?
The most common issue reported by consumers about Superior Holdings, LLC is "Managing the loan or lease." All complaint issues are listed above with their counts.
How do I file a complaint against Superior Holdings, LLC?
You can file a complaint against Superior Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Superior Holdings, LLC?
Superior Holdings, LLC has drawn CFPB complaints from 6 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.