CFPB Consumer Complaint Profile

Synerprise Consulting Services, Inc.

744 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-05-15

744
Total complaints
215
Last 12 months
98.1%
Timely response
26
States affected

The verdict

Synerprise Consulting Services, Inc. ranks #401 of 3,848 financial companies by CFPB complaint volume, with 744 complaints on record. Its on-time response rate is 98.1%, ahead of the 93% median among companies with 100+ complaints.

#401
of 3,848 companies by volume
98.1%
answered on time
Debt collection
most-complained product
26
states with complaints
Synerprise Consulting Services, Inc. timely response rate 98.1%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 331
Debt collection - I do not know 205
Credit reporting or other personal consumer reports - Credit reporting 71
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 62
Debt collection - Medical 40
Debt collection - Other debt 23
Debt collection - Credit card debt 6
Debt collection - Other (i.e. phone, health club, etc.) 2
Debt collection - Mortgage debt 1
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 1

Top Issues

1.Attempts to collect debt not owed 216
2.Written notification about debt 183
3.Incorrect information on your report 75
4.Took or threatened to take negative or legal action 69
5.False statements or representation 65
6.Communication tactics 26
7.Improper use of your report 23
8.Cont'd attempts collect debt not owed 23
9.Problem with a credit reporting company's investigation into an existing problem 19
10.Problem with a company's investigation into an existing problem 17

Complaints by Year

Year Complaints
2013 4
2014 11
2015 10
2016 17
2017 18
2018 44
2019 35
2020 59
2021 74
2022 77
2023 55
2024 86
2025 187
2026 67

Complaints by State (Top 15)

Texas 619
Arizona 30
Missouri 18
Georgia 11
Oklahoma 9
California 8
Tennessee 5
Louisiana 5
Florida 5
Arkansas 4
North Carolina 4
Utah 3
Maryland 3
VI 2
Kentucky 2

Company Responses

Closed with explanation 740
Closed 3
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Synerprise Consulting Services, Inc.

744 complaints against Synerprise Consulting Services, Inc. appear in the CFPB record, including 215 from the trailing year. The 26 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

98.1% of CFPB-forwarded complaints against Synerprise Consulting Services, Inc. get a reply inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. In 10.6% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0.1% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Synerprise Consulting Services, Inc. have?

Synerprise Consulting Services, Inc. has 744 total consumer complaints filed with the CFPB, with 215 filed in the last 12 months.

Does Synerprise Consulting Services, Inc. respond to complaints on time?

Synerprise Consulting Services, Inc.'s CFPB timely-response rate is 98.1%. That is a strong response record by CFPB standards.

What product generates the most complaints for Synerprise Consulting Services, Inc.?

Among all products tied to Synerprise Consulting Services, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Synerprise Consulting Services, Inc.?

The most common issue reported by consumers about Synerprise Consulting Services, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Synerprise Consulting Services, Inc.?

You can file a complaint against Synerprise Consulting Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Synerprise Consulting Services, Inc.?

Consumers in 26 states and territories have filed complaints about Synerprise Consulting Services, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Similar Companies

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026