CFPB Consumer Complaint Profile
Synerprise Consulting Services, Inc.
744 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 744
- Total complaints
- Among the highest
- 215
- Last 12 months
- 98.1%
- Timely response
- Below median
- 26
- States affected
The verdict
Synerprise Consulting Services, Inc. ranks #401 of 3,843 financial companies by CFPB complaint volume, with 744 complaints on record. Its on-time response rate is 98.1%, the 48th percentile among companies with 100+ complaints.
- #401
- of 3,843 companies by volume
- 98.1%
- on time (48th pctile)
- Debt collection
- most-complained product
- 26
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Synerprise Consulting Services, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.1% Around the middle higher than 48% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 86 in 2024 to 187 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 4 |
| 2014 | 11 |
| 2015 | 10 |
| 2016 | 17 |
| 2017 | 18 |
| 2018 | 44 |
| 2019 | 35 |
| 2020 | 59 |
| 2021 | 74 |
| 2022 | 77 |
| 2023 | 55 |
| 2024 | 86 |
| 2025 | 187 |
| 2026year in progress | 67 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Synerprise Consulting Services, Inc.
744 complaints against Synerprise Consulting Services, Inc. appear in the CFPB record, including 215 from the trailing year. The 26 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Synerprise Consulting Services, Inc. draw a 98.1% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 10.6% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0.1%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Synerprise Consulting Services, Inc. have?
Synerprise Consulting Services, Inc. has 744 total consumer complaints filed with the CFPB, with 215 filed in the last 12 months.
Does Synerprise Consulting Services, Inc. respond to complaints on time?
Synerprise Consulting Services, Inc.'s CFPB timely-response rate is 98.1%. That is a strong response record by CFPB standards.
What product generates the most complaints for Synerprise Consulting Services, Inc.?
Among all products tied to Synerprise Consulting Services, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Synerprise Consulting Services, Inc.?
The most common issue reported by consumers about Synerprise Consulting Services, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Synerprise Consulting Services, Inc.?
You can file a complaint against Synerprise Consulting Services, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Synerprise Consulting Services, Inc.?
Consumers in 26 states and territories have filed complaints about Synerprise Consulting Services, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Synerprise Consulting Services, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (10.6% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.