CFPB Consumer Complaint Profile

Systematic National Collection, Inc.

What 51 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

51
Total complaints
0
Last 12 months
80.4%
Timely response
20
States affected

The verdict

Systematic National Collection, Inc. ranks #1809 of 3,848 financial companies by CFPB complaint volume, with 51 complaints on record. It answers 80.4% of complaints on time — below the 93% median for companies with 100+ complaints.

#1809
of 3,848 companies by volume
80.4%
answered on time
Debt collection
most-complained product
20
states with complaints
Systematic National Collection, Inc. timely response rate 80.4%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Other debt 19
Debt collection — I do not know 17
Debt collection — Other (i.e. phone, health club, etc.) 6
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 5
Checking or savings account — Checking account 1
Debt collection — Credit card debt 1
Debt collection — Credit card 1
Debt collection — Auto debt 1

Top Issues

1.Written notification about debt 10
2.Attempts to collect debt not owed 9
3.False statements or representation 8
4.Cont'd attempts collect debt not owed 6
5.Communication tactics 6
6.Incorrect information on your report 4
7.Took or threatened to take negative or legal action 4
8.Disclosure verification of debt 2
9.Problem caused by your funds being low 1
10.Problem with a credit reporting company's investigation into an existing problem 1

Complaints by Year

Year Complaints
2014 2
2015 2
2016 6
2017 13
2018 16
2019 8
2020 2
2021 1
2022 1

Complaints by State (Top 15)

California 23
New York 3
Utah 3
Massachusetts 2
Wisconsin 2
Washington 2
Nevada 2
North Carolina 2
West Virginia 1
Florida 1
New Jersey 1
Georgia 1
Pennsylvania 1
Minnesota 1
Oregon 1

Company Responses

Closed with explanation 49
Closed 2

What the CFPB Complaint Record Shows for Systematic National Collection, Inc.

The CFPB Consumer Complaint Database has logged 51 complaints against Systematic National Collection, Inc. overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 20 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Written notification about debt" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Systematic National Collection, Inc.'s timely response rate stands at 80.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 15.4% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Systematic National Collection, Inc. have?

Systematic National Collection, Inc. has 51 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Systematic National Collection, Inc. respond to complaints on time?

Systematic National Collection, Inc. has a 80.4% timely response rate to CFPB complaints.

What product generates the most complaints for Systematic National Collection, Inc.?

The most complained-about product for Systematic National Collection, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Systematic National Collection, Inc.?

The most common issue reported by consumers about Systematic National Collection, Inc. is "Written notification about debt." All complaint issues are listed above with their counts.

How do I file a complaint against Systematic National Collection, Inc.?

You can file a complaint against Systematic National Collection, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Systematic National Collection, Inc.?

Consumers in 20 states and territories have filed complaints about Systematic National Collection, Inc. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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