CFPB Consumer Complaint Profile
TFC Credit Corporation of California
Consumers have filed 134 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 134
- Total complaints
- Mid-range
- 38
- Last 12 months
- 79.9%
- Timely response
- Bottom decile
- 26
- States affected
The verdict
TFC Credit Corporation of California ranks #1164 of 3,843 financial companies by CFPB complaint volume, with 134 complaints on record. It posts a 79.9% on-time response rate, the 9th percentile among companies with 100+ complaints.
- #1164
- of 3,843 companies by volume
- 79.9%
- on time (9th pctile)
- Student loan
- most-complained product
- 26
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
TFC Credit Corporation of California vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
79.9% Among the lowest higher than 9% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 5 |
| 2017 | 2 |
| 2018 | 5 |
| 2019 | 9 |
| 2020 | 9 |
| 2021 | 10 |
| 2022 | 15 |
| 2023 | 14 |
| 2024 | 21 |
| 2025 | 26 |
| 2026year in progress | 18 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for TFC Credit Corporation of California
The CFPB Consumer Complaint Database has logged 134 complaints against TFC Credit Corporation of California overall, with 38 of those filed in the trailing 12 months. Reports have come from consumers in 26 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Student loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, TFC Credit Corporation of California posts a 79.9% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 20% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0.7%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does TFC Credit Corporation of California have?
The CFPB has logged 134 complaints against TFC Credit Corporation of California to date, of which 38 came in over the last 12 months.
Does TFC Credit Corporation of California respond to complaints on time?
CFPB complaints against TFC Credit Corporation of California draw a 79.9% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for TFC Credit Corporation of California?
The most complained-about product for TFC Credit Corporation of California is "Student loan." You can view the full product breakdown on this page.
What is the most common complaint issue with TFC Credit Corporation of California?
Consumers most often cite "Incorrect information on your report" when complaining about TFC Credit Corporation of California; the full issue list with counts is above.
How do I file a complaint against TFC Credit Corporation of California?
You can file a complaint against TFC Credit Corporation of California directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about TFC Credit Corporation of California?
Consumers in 26 states and territories have filed complaints about TFC Credit Corporation of California with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for TFC Credit Corporation of California: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20% here).
Also handles Student loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does TFC Credit Corporation of California have?
The CFPB has logged 134 complaints against TFC Credit Corporation of California to date, of which 38 came in over the last 12 months.
Does TFC Credit Corporation of California respond to complaints on time?
CFPB complaints against TFC Credit Corporation of California draw a 79.9% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for TFC Credit Corporation of California?
The most complained-about product for TFC Credit Corporation of California is "Student loan." You can view the full product breakdown on this page.
What is the most common complaint issue with TFC Credit Corporation of California?
Consumers most often cite "Incorrect information on your report" when complaining about TFC Credit Corporation of California; the full issue list with counts is above.
How do I file a complaint against TFC Credit Corporation of California?
You can file a complaint against TFC Credit Corporation of California directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about TFC Credit Corporation of California?
Consumers in 26 states and territories have filed complaints about TFC Credit Corporation of California with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.