CFPB Consumer Complaint Profile

TradeStation Group, Inc.

Consumers have filed 62 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

62
Total complaints
Mid-range
11
Last 12 months
98.4%
Timely response
Above median
18
States affected

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The verdict

62 CFPB complaints put TradeStation Group, Inc. at #1650 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 98.4%, the 52nd percentile among companies with 100+ complaints.

#1650
of 3,843 companies by volume
98.4%
on time (52nd pctile)
Checking or savings …
most-complained product
18
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

B
PlainCredit Trust Score
74/100
TradeStation Group, Inc. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B- 98.4%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate A- 16.1%
Share of complaints closed with monetary or non-monetary relief

TradeStation Group, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

98.4% Higher than most higher than 52% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

TradeStation Group, Inc. timely response rate 98.4%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Checking or savings account - Other banking product or service 29
Money transfer, virtual currency, or money service - Virtual currency 16
Money transfer, virtual currency, or money service - Domestic (US) money transfer 5
Checking or savings account - Checking account 4
Money transfer, virtual currency, or money service - Mobile or digital wallet 2
Credit reporting or other personal consumer reports - Other personal consumer report 2
Money transfer, virtual currency, or money service - International money transfer 2
Money transfer, virtual currency, or money service - Foreign currency exchange 1
Credit reporting or other personal consumer reports - Credit reporting 1

Top Issues

1.Managing an account 18
2.Opening an account 12
3.Confusing or missing disclosures 8
4.Other service problem 6
5.Fraud or scam 4
6.Other transaction problem 3
7.Wrong amount charged or received 2
8.Closing an account 2
9.Improper use of your report 2
10.Money was not available when promised 2

Complaints by Year

Year Complaints
2020 1
2021 12
2022 12
2023 3
2024 21
2025 13

Complaints by State (Top 15)

California 15
Illinois 6
New York 5
Florida 5
Maryland 4
Texas 3
Ohio 3
Minnesota 2
Utah 2
Tennessee 2
Oregon 2
Nevada 1
Nebraska 1
Oklahoma 1
New Jersey 1

Company Responses

Closed with explanation 52
Closed with monetary relief 10

What the CFPB Complaint Record Shows for TradeStation Group, Inc.

TradeStation Group, Inc. carries 62 complaints in the CFPB's database, 11 of them filed within the past 12 months. Consumers spanning 18 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Checking or savings account," which sits at the top of the product breakdown. The specific issue named most within that category is "Managing an account," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, TradeStation Group, Inc. posts a 98.4% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Among resolved complaints, the consumer-relief closure rate is 16.1%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does TradeStation Group, Inc. have?

TradeStation Group, Inc. has 62 total consumer complaints filed with the CFPB, with 11 filed in the last 12 months.

Does TradeStation Group, Inc. respond to complaints on time?

TradeStation Group, Inc. has a 98.4% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for TradeStation Group, Inc.?

The most complained-about product for TradeStation Group, Inc. is "Checking or savings account." You can view the full product breakdown on this page.

What is the most common complaint issue with TradeStation Group, Inc.?

Consumers most often cite "Managing an account" when complaining about TradeStation Group, Inc.; the full issue list with counts is above.

How do I file a complaint against TradeStation Group, Inc.?

You can file a complaint against TradeStation Group, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about TradeStation Group, Inc.?

TradeStation Group, Inc. has drawn CFPB complaints from 18 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Also handles Checking or savings account

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does TradeStation Group, Inc. have?

TradeStation Group, Inc. has 62 total consumer complaints filed with the CFPB, with 11 filed in the last 12 months.

Does TradeStation Group, Inc. respond to complaints on time?

TradeStation Group, Inc. has a 98.4% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for TradeStation Group, Inc.?

The most complained-about product for TradeStation Group, Inc. is "Checking or savings account." You can view the full product breakdown on this page.

What is the most common complaint issue with TradeStation Group, Inc.?

Consumers most often cite "Managing an account" when complaining about TradeStation Group, Inc.; the full issue list with counts is above.

How do I file a complaint against TradeStation Group, Inc.?

You can file a complaint against TradeStation Group, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about TradeStation Group, Inc.?

TradeStation Group, Inc. has drawn CFPB complaints from 18 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

TradeStation Group, Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.