CFPB Consumer Complaint Profile
Transfinancial Companies, Inc
Behind the 391 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 391
- Total complaints
- Above average
- 64
- Last 12 months
- 99%
- Timely response
- Above median
- 18
- States affected
The verdict
Transfinancial Companies, Inc ranks #583 of 3,843 financial companies by CFPB complaint volume, with 391 complaints on record. Its on-time response rate is 99%, the 60th percentile among companies with 100+ complaints.
- #583
- of 3,843 companies by volume
- 99%
- on time (60th pctile)
- Debt collection
- most-complained product
- 18
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Transfinancial Companies, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99% Higher than most higher than 60% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 39 in 2024 to 58 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 11 |
| 2015 | 14 |
| 2016 | 9 |
| 2017 | 21 |
| 2018 | 40 |
| 2019 | 39 |
| 2020 | 34 |
| 2021 | 51 |
| 2022 | 33 |
| 2023 | 24 |
| 2024 | 39 |
| 2025 | 58 |
| 2026year in progress | 18 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Transfinancial Companies, Inc
391 complaints against Transfinancial Companies, Inc appear in the CFPB record, including 64 from the trailing year. The 18 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Transfinancial Companies, Inc's timely response rate stands at 99%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 12.5% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0.3% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Transfinancial Companies, Inc have?
Transfinancial Companies, Inc has 391 total consumer complaints filed with the CFPB, with 64 filed in the last 12 months.
Does Transfinancial Companies, Inc respond to complaints on time?
Transfinancial Companies, Inc's CFPB timely-response rate is 99%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Transfinancial Companies, Inc?
The most complained-about product for Transfinancial Companies, Inc is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Transfinancial Companies, Inc?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Transfinancial Companies, Inc; the full issue list with counts is above.
How do I file a complaint against Transfinancial Companies, Inc?
You can file a complaint against Transfinancial Companies, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Transfinancial Companies, Inc?
The CFPB has recorded complaints against Transfinancial Companies, Inc from 18 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Transfinancial Companies, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (12.5% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.