CFPB Consumer Complaint Profile
Unifin Inc.
Consumers have filed 975 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 975
- Total complaints
- Among the highest
- 410
- Last 12 months
- 98.9%
- Timely response
- Above median
- 51
- States affected
The verdict
Unifin Inc. ranks #334 of 3,843 financial companies by CFPB complaint volume, with 975 complaints on record. On-time replies land at 98.9%, the 59th percentile for the 100+ complaint peer group.
- #334
- of 3,843 companies by volume
- 98.9%
- on time (59th pctile)
- Debt collection
- most-complained product
- 51
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Unifin Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.9% Higher than most higher than 59% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 174 in 2024 to 405 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 12 |
| 2016 | 4 |
| 2017 | 6 |
| 2018 | 18 |
| 2019 | 14 |
| 2020 | 30 |
| 2021 | 73 |
| 2022 | 67 |
| 2023 | 85 |
| 2024 | 174 |
| 2025 | 405 |
| 2026year in progress | 87 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Unifin Inc.
Unifin Inc. carries 975 complaints in the CFPB's database, 410 of them filed within the past 12 months. Consumers spanning 51 states and territories have weighed in, giving this a nationwide footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Unifin Inc. posts a 98.9% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 17.6% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Unifin Inc. have?
975 complaints have been filed against Unifin Inc. with the CFPB overall - 410 of them in the past year.
Does Unifin Inc. respond to complaints on time?
CFPB complaints against Unifin Inc. draw a 98.9% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Unifin Inc.?
"Debt collection" draws more CFPB complaints against Unifin Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Unifin Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Unifin Inc.; the full issue list with counts is above.
How do I file a complaint against Unifin Inc.?
You can file a complaint against Unifin Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Unifin Inc.?
The CFPB has recorded complaints against Unifin Inc. from 51 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Unifin Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (17.6% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.