CFPB Consumer Complaint Profile

Unifour Financial Services, LLC

Consumers have filed 29 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

29
Total complaints
Mid-range
9
Last 12 months
100%
Timely response
Top decile
3
States affected

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The verdict

29 CFPB complaints put Unifour Financial Services, LLC at #2382 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.

#2382
of 3,843 companies by volume
100%
on time (86th pctile)
Vehicle loan or lease
most-complained product
3
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

B-
PlainCredit Trust Score
65/100
Unifour Financial Services, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate D 20.0%
Share of responses the consumer disputed (lower is better)
Relief Rate C 3.4%
Share of complaints closed with monetary or non-monetary relief

Unifour Financial Services, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Unifour Financial Services, LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Vehicle loan or lease - Loan 9
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 5
Credit reporting or other personal consumer reports - Credit reporting 4
Consumer Loan - Vehicle loan 3
Debt collection - I do not know 3
Debt collection - Auto 2
Debt collection - Auto debt 2
Vehicle loan or lease - Lease 1

Top Issues

1.Incorrect information on your report 7
2.Repossession 6
3.Took or threatened to take negative or legal action 3
4.Struggling to pay your loan 3
5.Improper use of your report 2
6.Taking out the loan or lease 1
7.Improper contact or sharing of info 1
8.Unable to get your credit report or credit score 1
9.Problems when you are unable to pay 1
10.Threatened to contact someone or share information improperly 1

Complaints by Year

Year Complaints
2015 4
2016 1
2017 1
2020 1
2021 1
2022 4
2023 3
2024 3
2025 9
2026year in progress 2

Complaints by State (Top 15)

North Carolina 23
South Carolina 4
Pennsylvania 2

Company Responses

Closed with explanation 27
Closed 1
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Unifour Financial Services, LLC

Unifour Financial Services, LLC carries 29 complaints in the CFPB's database, 9 of them filed within the past 12 months. Consumers spanning 3 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Vehicle loan or lease," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Unifour Financial Services, LLC draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response carried a 20% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 3.4% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Unifour Financial Services, LLC have?

29 complaints have been filed against Unifour Financial Services, LLC with the CFPB overall - 9 of them in the past year.

Does Unifour Financial Services, LLC respond to complaints on time?

Unifour Financial Services, LLC has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Unifour Financial Services, LLC?

"Vehicle loan or lease" draws more CFPB complaints against Unifour Financial Services, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Unifour Financial Services, LLC?

Consumers most often cite "Incorrect information on your report" when complaining about Unifour Financial Services, LLC; the full issue list with counts is above.

How do I file a complaint against Unifour Financial Services, LLC?

You can file a complaint against Unifour Financial Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Unifour Financial Services, LLC?

The CFPB has recorded complaints against Unifour Financial Services, LLC from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Unifour Financial Services, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (20% here).

Also handles Vehicle loan or lease

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Unifour Financial Services, LLC have?

29 complaints have been filed against Unifour Financial Services, LLC with the CFPB overall - 9 of them in the past year.

Does Unifour Financial Services, LLC respond to complaints on time?

Unifour Financial Services, LLC has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Unifour Financial Services, LLC?

"Vehicle loan or lease" draws more CFPB complaints against Unifour Financial Services, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Unifour Financial Services, LLC?

Consumers most often cite "Incorrect information on your report" when complaining about Unifour Financial Services, LLC; the full issue list with counts is above.

How do I file a complaint against Unifour Financial Services, LLC?

You can file a complaint against Unifour Financial Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Unifour Financial Services, LLC?

The CFPB has recorded complaints against Unifour Financial Services, LLC from 3 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Unifour Financial Services, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.