CFPB Consumer Complaint Profile
United Recovery Solutions
Behind the 39 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 39
- Total complaints
- Mid-range
- 0
- Last 12 months
- 20.5%
- Timely response
- Bottom decile
- 17
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, United Recovery Solutions sits at #2072, with 39 complaints logged. It posts a 20.5% on-time response rate, the 1st percentile among companies with 100+ complaints.
- #2072
- of 3,843 companies by volume
- 20.5%
- on time (1st pctile)
- Debt collection
- most-complained product
- 17
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
United Recovery Solutions vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
20.5% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 1 |
| 2015 | 10 |
| 2016 | 11 |
| 2017 | 4 |
| 2018 | 5 |
| 2019 | 6 |
| 2020 | 1 |
| 2022 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for United Recovery Solutions
United Recovery Solutions carries 39 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 17 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.
United Recovery Solutions's timely response rate stands at 20.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Consumers formally disputed the company's response at a 12.5% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does United Recovery Solutions have?
United Recovery Solutions has 39 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does United Recovery Solutions respond to complaints on time?
CFPB complaints against United Recovery Solutions draw a 20.5% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for United Recovery Solutions?
The most complained-about product for United Recovery Solutions is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with United Recovery Solutions?
The most common issue reported by consumers about United Recovery Solutions is "Communication tactics." All complaint issues are listed above with their counts.
How do I file a complaint against United Recovery Solutions?
You can file a complaint against United Recovery Solutions directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about United Recovery Solutions?
United Recovery Solutions has drawn CFPB complaints from 17 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for United Recovery Solutions: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (12.5% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does United Recovery Solutions have?
United Recovery Solutions has 39 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does United Recovery Solutions respond to complaints on time?
CFPB complaints against United Recovery Solutions draw a 20.5% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for United Recovery Solutions?
The most complained-about product for United Recovery Solutions is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with United Recovery Solutions?
The most common issue reported by consumers about United Recovery Solutions is "Communication tactics." All complaint issues are listed above with their counts.
How do I file a complaint against United Recovery Solutions?
You can file a complaint against United Recovery Solutions directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about United Recovery Solutions?
United Recovery Solutions has drawn CFPB complaints from 17 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.