CFPB Consumer Complaint Profile
Vengroff Williams, Inc
Behind the 140 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 140
- Total complaints
- 16
- Last 12 months
- 99.3%
- Timely response
- 32
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Vengroff Williams, Inc has accumulated 140 complaints, placing it #1139 by volume. It answers 99.3% of complaints on time - above the 93% median for companies with 100+ complaints.
- #1139
- of 3,848 companies by volume
- 99.3%
- answered on time
- Debt collection
- most-complained product
- 32
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 14 |
| 2015 | 8 |
| 2016 | 11 |
| 2017 | 11 |
| 2018 | 5 |
| 2019 | 12 |
| 2020 | 6 |
| 2021 | 11 |
| 2022 | 13 |
| 2023 | 13 |
| 2024 | 12 |
| 2025 | 16 |
| 2026 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Vengroff Williams, Inc
140 complaints against Vengroff Williams, Inc appear in the CFPB record, including 16 from the trailing year. The 32 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Vengroff Williams, Inc's timely response rate stands at 99.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. In 24.4% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. 6.4% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Vengroff Williams, Inc have?
140 complaints have been filed against Vengroff Williams, Inc with the CFPB overall - 16 of them in the past year.
Does Vengroff Williams, Inc respond to complaints on time?
Vengroff Williams, Inc has a 99.3% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Vengroff Williams, Inc?
Among all products tied to Vengroff Williams, Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Vengroff Williams, Inc?
The most common issue reported by consumers about Vengroff Williams, Inc is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Vengroff Williams, Inc?
You can file a complaint against Vengroff Williams, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Vengroff Williams, Inc?
The CFPB has recorded complaints against Vengroff Williams, Inc from 32 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~140)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.