CFPB Consumer Complaint Profile
Vengroff Williams, Inc
Behind the 140 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 140
- Total complaints
- Mid-range
- 16
- Last 12 months
- 99.3%
- Timely response
- Above median
- 32
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Vengroff Williams, Inc has accumulated 140 complaints, placing it #1137 by volume. It posts a 99.3% on-time response rate, the 66th percentile among companies with 100+ complaints.
- #1137
- of 3,843 companies by volume
- 99.3%
- on time (66th pctile)
- Debt collection
- most-complained product
- 32
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Vengroff Williams, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.3% Higher than most higher than 66% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 14 |
| 2015 | 8 |
| 2016 | 11 |
| 2017 | 11 |
| 2018 | 5 |
| 2019 | 12 |
| 2020 | 6 |
| 2021 | 11 |
| 2022 | 13 |
| 2023 | 13 |
| 2024 | 12 |
| 2025 | 16 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Vengroff Williams, Inc
140 complaints against Vengroff Williams, Inc appear in the CFPB record, including 16 from the trailing year. The 32 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Vengroff Williams, Inc's timely response rate stands at 99.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 24.4% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 6.4% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Vengroff Williams, Inc have?
140 complaints have been filed against Vengroff Williams, Inc with the CFPB overall - 16 of them in the past year.
Does Vengroff Williams, Inc respond to complaints on time?
Vengroff Williams, Inc has a 99.3% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Vengroff Williams, Inc?
Among all products tied to Vengroff Williams, Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Vengroff Williams, Inc?
The most common issue reported by consumers about Vengroff Williams, Inc is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Vengroff Williams, Inc?
You can file a complaint against Vengroff Williams, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Vengroff Williams, Inc?
The CFPB has recorded complaints against Vengroff Williams, Inc from 32 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Vengroff Williams, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (24.4% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.