CFPB Consumer Complaint Profile
Voss & Klein, LLC
Consumers have filed 95 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 95
- Total complaints
- Mid-range
- 12
- Last 12 months
- 94.7%
- Timely response
- Below median
- 13
- States affected
The verdict
Voss & Klein, LLC ranks #1357 of 3,843 financial companies by CFPB complaint volume, with 95 complaints on record. Its on-time response rate is 94.7%, the 28th percentile among companies with 100+ complaints.
- #1357
- of 3,843 companies by volume
- 94.7%
- on time (28th pctile)
- Debt collection
- most-complained product
- 13
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Voss & Klein, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
94.7% Around the middle higher than 28% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 2 |
| 2015 | 5 |
| 2016 | 6 |
| 2017 | 8 |
| 2018 | 5 |
| 2019 | 8 |
| 2020 | 6 |
| 2021 | 13 |
| 2022 | 5 |
| 2023 | 8 |
| 2024 | 16 |
| 2025 | 9 |
| 2026year in progress | 4 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Voss & Klein, LLC
95 complaints against Voss & Klein, LLC appear in the CFPB record, including 12 from the trailing year. The 13 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Voss & Klein, LLC's timely response rate stands at 94.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 33.3% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Voss & Klein, LLC have?
The CFPB has logged 95 complaints against Voss & Klein, LLC to date, of which 12 came in over the last 12 months.
Does Voss & Klein, LLC respond to complaints on time?
Voss & Klein, LLC's CFPB timely-response rate is 94.7%.
What product generates the most complaints for Voss & Klein, LLC?
Among all products tied to Voss & Klein, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Voss & Klein, LLC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Voss & Klein, LLC; the full issue list with counts is above.
How do I file a complaint against Voss & Klein, LLC?
You can file a complaint against Voss & Klein, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Voss & Klein, LLC?
The CFPB has recorded complaints against Voss & Klein, LLC from 13 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Voss & Klein, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (33.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Voss & Klein, LLC have?
The CFPB has logged 95 complaints against Voss & Klein, LLC to date, of which 12 came in over the last 12 months.
Does Voss & Klein, LLC respond to complaints on time?
Voss & Klein, LLC's CFPB timely-response rate is 94.7%.
What product generates the most complaints for Voss & Klein, LLC?
Among all products tied to Voss & Klein, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Voss & Klein, LLC?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Voss & Klein, LLC; the full issue list with counts is above.
How do I file a complaint against Voss & Klein, LLC?
You can file a complaint against Voss & Klein, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Voss & Klein, LLC?
The CFPB has recorded complaints against Voss & Klein, LLC from 13 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.