CFPB Consumer Complaint Profile

Windham Equity Company

What 27 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

27
Total complaints
Mid-range
5
Last 12 months
77.8%
Timely response
Bottom decile
11
States affected

The verdict

Windham Equity Company ranks #2473 of 3,843 financial companies by CFPB complaint volume, with 27 complaints on record. It posts a 77.8% on-time response rate, the 8th percentile among companies with 100+ complaints.

#2473
of 3,843 companies by volume
77.8%
on time (8th pctile)
Credit reporting, cr…
most-complained product
11
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
18/100
Windham Equity Company · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 77.8%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Windham Equity Company vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

77.8% Among the lowest higher than 8% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Windham Equity Company timely response rate 77.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 9
Credit reporting or other personal consumer reports - Credit reporting 9
Vehicle loan or lease - Loan 4
Debt collection - Auto debt 2
Credit reporting or other personal consumer reports - Other personal consumer report 1
Vehicle loan or lease - Lease 1
Credit card - General-purpose credit card or charge card 1

Top Issues

1.Incorrect information on your report 7
2.Improper use of your report 6
3.Problem with a credit reporting company's investigation into an existing problem 4
4.Problem with a company's investigation into an existing problem 2
5.Attempts to collect debt not owed 2
6.Managing the loan or lease 2
7.Problem with fraud alerts or security freezes 1
8.Identity theft protection or other monitoring services 1
9.Repossession 1
10.Advertising and marketing, including promotional offers 1

Complaints by Year

Year Complaints
2021 6
2022 6
2023 5
2024 4
2025 4
2026year in progress 2

Complaints by State (Top 15)

Florida 7
Massachusetts 7
Connecticut 3
Georgia 2
New York 2
Virginia 1
South Carolina 1
California 1
Delaware 1
Texas 1
Maine 1

Company Responses

Closed with explanation 25
Untimely response 2

What the CFPB Complaint Record Shows for Windham Equity Company

Windham Equity Company carries 27 complaints in the CFPB's database, 5 of them filed within the past 12 months. Consumers spanning 11 states and territories have weighed in, giving this a geographically concentrated footprint. "Credit reporting, credit repair services, or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Windham Equity Company posts a 77.8% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Windham Equity Company have?

The CFPB has logged 27 complaints against Windham Equity Company to date, of which 5 came in over the last 12 months.

Does Windham Equity Company respond to complaints on time?

Windham Equity Company has a 77.8% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Windham Equity Company?

The most complained-about product for Windham Equity Company is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Windham Equity Company?

Consumers most often cite "Incorrect information on your report" when complaining about Windham Equity Company; the full issue list with counts is above.

How do I file a complaint against Windham Equity Company?

You can file a complaint against Windham Equity Company directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Windham Equity Company?

Consumers in 11 states and territories have filed complaints about Windham Equity Company with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Also handles Credit reporting, credit repair services, or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Windham Equity Company have?

The CFPB has logged 27 complaints against Windham Equity Company to date, of which 5 came in over the last 12 months.

Does Windham Equity Company respond to complaints on time?

Windham Equity Company has a 77.8% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Windham Equity Company?

The most complained-about product for Windham Equity Company is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Windham Equity Company?

Consumers most often cite "Incorrect information on your report" when complaining about Windham Equity Company; the full issue list with counts is above.

How do I file a complaint against Windham Equity Company?

You can file a complaint against Windham Equity Company directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Windham Equity Company?

Consumers in 11 states and territories have filed complaints about Windham Equity Company with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Windham Equity Company's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.