CFPB Consumer Complaint Profile
Wood Finance Inc Dba Premier Acceptance
Behind the 26 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 26
- Total complaints
- Mid-range
- 4
- Last 12 months
- 88.5%
- Timely response
- Bottom quartile
- 7
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Wood Finance Inc Dba Premier Acceptance has accumulated 26 complaints, placing it #2538 by volume. It posts a 88.5% on-time response rate, the 16th percentile among companies with 100+ complaints.
- #2538
- of 3,843 companies by volume
- 88.5%
- on time (16th pctile)
- Vehicle loan or lease
- most-complained product
- 7
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Wood Finance Inc Dba Premier Acceptance vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
88.5% Among the lowest higher than 16% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 1 |
| 2018 | 2 |
| 2019 | 2 |
| 2020 | 2 |
| 2021 | 3 |
| 2023 | 1 |
| 2024 | 8 |
| 2025 | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Wood Finance Inc Dba Premier Acceptance
The CFPB Consumer Complaint Database has logged 26 complaints against Wood Finance Inc Dba Premier Acceptance overall, with 4 of those filed in the trailing 12 months. Reports have come from consumers in 7 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Vehicle loan or lease," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Improper use of your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Wood Finance Inc Dba Premier Acceptance draw a 88.5% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Among resolved complaints, 7.7% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Wood Finance Inc Dba Premier Acceptance have?
The CFPB has logged 26 complaints against Wood Finance Inc Dba Premier Acceptance to date, of which 4 came in over the last 12 months.
Does Wood Finance Inc Dba Premier Acceptance respond to complaints on time?
Wood Finance Inc Dba Premier Acceptance has a 88.5% timely response rate to CFPB complaints.
What product generates the most complaints for Wood Finance Inc Dba Premier Acceptance?
"Vehicle loan or lease" draws more CFPB complaints against Wood Finance Inc Dba Premier Acceptance than any other product - see the full breakdown above.
What is the most common complaint issue with Wood Finance Inc Dba Premier Acceptance?
The most common issue reported by consumers about Wood Finance Inc Dba Premier Acceptance is "Improper use of your report." All complaint issues are listed above with their counts.
How do I file a complaint against Wood Finance Inc Dba Premier Acceptance?
You can file a complaint against Wood Finance Inc Dba Premier Acceptance directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Wood Finance Inc Dba Premier Acceptance?
The CFPB has recorded complaints against Wood Finance Inc Dba Premier Acceptance from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Wood Finance Inc Dba Premier Acceptance have?
The CFPB has logged 26 complaints against Wood Finance Inc Dba Premier Acceptance to date, of which 4 came in over the last 12 months.
Does Wood Finance Inc Dba Premier Acceptance respond to complaints on time?
Wood Finance Inc Dba Premier Acceptance has a 88.5% timely response rate to CFPB complaints.
What product generates the most complaints for Wood Finance Inc Dba Premier Acceptance?
"Vehicle loan or lease" draws more CFPB complaints against Wood Finance Inc Dba Premier Acceptance than any other product - see the full breakdown above.
What is the most common complaint issue with Wood Finance Inc Dba Premier Acceptance?
The most common issue reported by consumers about Wood Finance Inc Dba Premier Acceptance is "Improper use of your report." All complaint issues are listed above with their counts.
How do I file a complaint against Wood Finance Inc Dba Premier Acceptance?
You can file a complaint against Wood Finance Inc Dba Premier Acceptance directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Wood Finance Inc Dba Premier Acceptance?
The CFPB has recorded complaints against Wood Finance Inc Dba Premier Acceptance from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.