CFPB Consumer Complaint Profile
WRJ Holdings, LLC
What 21 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 21
- Total complaints
- Mid-range
- 1
- Last 12 months
- 95.2%
- Timely response
- Below median
- 1
- States affected
The verdict
WRJ Holdings, LLC ranks #2800 of 3,843 financial companies by CFPB complaint volume, with 21 complaints on record. Its on-time response rate is 95.2%, the 30th percentile among companies with 100+ complaints.
- #2800
- of 3,843 companies by volume
- 95.2%
- on time (30th pctile)
- Payday loan, title l…
- most-complained product
- 1
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
WRJ Holdings, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.2% Around the middle higher than 30% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 3 |
| 2018 | 6 |
| 2019 | 5 |
| 2021 | 2 |
| 2022 | 2 |
| 2023 | 2 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for WRJ Holdings, LLC
21 complaints against WRJ Holdings, LLC appear in the CFPB record, including 1 from the trailing year. The 1 states and territories represented put this footprint in geographically concentrated territory. "Payday loan, title loan, or personal loan" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Vehicle was repossessed or sold the vehicle," a reasonable starting point for understanding recurring friction.
WRJ Holdings, LLC's timely response rate stands at 95.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, 4.8% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does WRJ Holdings, LLC have?
The CFPB has logged 21 complaints against WRJ Holdings, LLC to date, of which 1 came in over the last 12 months.
Does WRJ Holdings, LLC respond to complaints on time?
CFPB complaints against WRJ Holdings, LLC draw a 95.2% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for WRJ Holdings, LLC?
"Payday loan, title loan, or personal loan" draws more CFPB complaints against WRJ Holdings, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with WRJ Holdings, LLC?
"Vehicle was repossessed or sold the vehicle" is the single most frequently cited issue in complaints against WRJ Holdings, LLC - see all issues and counts above.
How do I file a complaint against WRJ Holdings, LLC?
You can file a complaint against WRJ Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
Also handles Payday loan, title loan, or personal loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does WRJ Holdings, LLC have?
The CFPB has logged 21 complaints against WRJ Holdings, LLC to date, of which 1 came in over the last 12 months.
Does WRJ Holdings, LLC respond to complaints on time?
CFPB complaints against WRJ Holdings, LLC draw a 95.2% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for WRJ Holdings, LLC?
"Payday loan, title loan, or personal loan" draws more CFPB complaints against WRJ Holdings, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with WRJ Holdings, LLC?
"Vehicle was repossessed or sold the vehicle" is the single most frequently cited issue in complaints against WRJ Holdings, LLC - see all issues and counts above.
How do I file a complaint against WRJ Holdings, LLC?
You can file a complaint against WRJ Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.