CFPB Consumer Complaint Profile

Yamaha Motor Finance Corporation USA

What 410 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

410
Total complaints
96
Last 12 months
99.8%
Timely response
33
States affected

The verdict

Yamaha Motor Finance Corporation USA ranks #563 of 3,848 financial companies by CFPB complaint volume, with 410 complaints on record. It answers 99.8% of complaints on time — above the 93% median for companies with 100+ complaints.

#563
of 3,848 companies by volume
99.8%
answered on time
Vehicle loan or lease
most-complained product
33
states with complaints
Yamaha Motor Finance Corporation USA timely response rate 99.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Vehicle loan or lease — Loan 114
Credit reporting or other personal consumer reports — Credit reporting 102
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 64
Debt collection — I do not know 34
Debt collection — Auto debt 17
Payday loan, title loan, or personal loan — Installment loan 11
Credit card or prepaid card — Store credit card 10
Debt collection — Credit card debt 10
Credit card — Store credit card 8
Debt collection — Other debt 7

Top Issues

1.Incorrect information on your report 99
2.Managing the loan or lease 87
3.Improper use of your report 37
4.Attempts to collect debt not owed 29
5.Problem with a company's investigation into an existing problem 27
6.Took or threatened to take negative or legal action 19
7.Problems at the end of the loan or lease 15
8.Problem when making payments 12
9.Written notification about debt 11
10.Problem with a credit reporting company's investigation into an existing problem 11

Complaints by Year

Year Complaints
2017 5
2018 8
2019 15
2020 79
2021 36
2022 52
2023 51
2024 51
2025 98
2026 15

Complaints by State (Top 15)

Florida 98
California 60
Georgia 50
Texas 34
New York 33
North Carolina 15
Pennsylvania 13
New Jersey 11
Arizona 10
Nevada 7
Illinois 7
Washington 6
Maryland 6
South Carolina 5
Colorado 5

Company Responses

Closed with explanation 399
In progress 10
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Yamaha Motor Finance Corporation USA

The CFPB Consumer Complaint Database has logged 410 complaints against Yamaha Motor Finance Corporation USA overall, with 96 of those filed in the trailing 12 months. Reports have come from consumers in 33 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Vehicle loan or lease," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Yamaha Motor Finance Corporation USA's timely response rate stands at 99.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 0.2% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Yamaha Motor Finance Corporation USA have?

Yamaha Motor Finance Corporation USA has 410 total consumer complaints filed with the CFPB, with 96 filed in the last 12 months.

Does Yamaha Motor Finance Corporation USA respond to complaints on time?

Yamaha Motor Finance Corporation USA has a 99.8% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Yamaha Motor Finance Corporation USA?

The most complained-about product for Yamaha Motor Finance Corporation USA is "Vehicle loan or lease." You can view the full product breakdown on this page.

What is the most common complaint issue with Yamaha Motor Finance Corporation USA?

The most common issue reported by consumers about Yamaha Motor Finance Corporation USA is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Yamaha Motor Finance Corporation USA?

You can file a complaint against Yamaha Motor Finance Corporation USA directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Yamaha Motor Finance Corporation USA?

Consumers in 33 states and territories have filed complaints about Yamaha Motor Finance Corporation USA with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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