CFPB Consumer Complaint Profile
Zarzaur and Schwartz, PC
Behind the 72 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 72
- Total complaints
- Mid-range
- 12
- Last 12 months
- 93.1%
- Timely response
- Bottom quartile
- 5
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Zarzaur and Schwartz, PC has accumulated 72 complaints, placing it #1543 by volume. On-time replies land at 93.1%, the 24th percentile for the 100+ complaint peer group.
- #1543
- of 3,843 companies by volume
- 93.1%
- on time (24th pctile)
- Debt collection
- most-complained product
- 5
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Zarzaur and Schwartz, PC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
93.1% Among the lowest higher than 24% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 5 |
| 2015 | 1 |
| 2016 | 2 |
| 2019 | 4 |
| 2020 | 2 |
| 2021 | 5 |
| 2022 | 8 |
| 2023 | 15 |
| 2024 | 11 |
| 2025 | 16 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Zarzaur and Schwartz, PC
72 complaints against Zarzaur and Schwartz, PC appear in the CFPB record, including 12 from the trailing year. The 5 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Zarzaur and Schwartz, PC's timely response rate stands at 93.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 33.3% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 4.2% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Zarzaur and Schwartz, PC have?
The CFPB has logged 72 complaints against Zarzaur and Schwartz, PC to date, of which 12 came in over the last 12 months.
Does Zarzaur and Schwartz, PC respond to complaints on time?
CFPB complaints against Zarzaur and Schwartz, PC draw a 93.1% timely-response rate inside the expected window.
What product generates the most complaints for Zarzaur and Schwartz, PC?
The most complained-about product for Zarzaur and Schwartz, PC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Zarzaur and Schwartz, PC?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Zarzaur and Schwartz, PC - see all issues and counts above.
How do I file a complaint against Zarzaur and Schwartz, PC?
You can file a complaint against Zarzaur and Schwartz, PC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Zarzaur and Schwartz, PC?
Consumers in 5 states and territories have filed complaints about Zarzaur and Schwartz, PC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Zarzaur and Schwartz, PC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (33.3% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Zarzaur and Schwartz, PC have?
The CFPB has logged 72 complaints against Zarzaur and Schwartz, PC to date, of which 12 came in over the last 12 months.
Does Zarzaur and Schwartz, PC respond to complaints on time?
CFPB complaints against Zarzaur and Schwartz, PC draw a 93.1% timely-response rate inside the expected window.
What product generates the most complaints for Zarzaur and Schwartz, PC?
The most complained-about product for Zarzaur and Schwartz, PC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Zarzaur and Schwartz, PC?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Zarzaur and Schwartz, PC - see all issues and counts above.
How do I file a complaint against Zarzaur and Schwartz, PC?
You can file a complaint against Zarzaur and Schwartz, PC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Zarzaur and Schwartz, PC?
Consumers in 5 states and territories have filed complaints about Zarzaur and Schwartz, PC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.