CFPB Consumer Complaint Profile

ZuntaFi Corp

Behind the 123 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

123
Total complaints
Mid-range
30
Last 12 months
95.9%
Timely response
Below median
29
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

123 CFPB complaints put ZuntaFi Corp at #1216 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 95.9%, the 33rd percentile for the 100+ complaint peer group.

#1216
of 3,843 companies by volume
95.9%
on time (33rd pctile)
Student loan
most-complained product
29
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C
PlainCredit Trust Score
56/100
ZuntaFi Corp · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C 95.9%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate C 3.3%
Share of complaints closed with monetary or non-monetary relief

ZuntaFi Corp vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

95.9% Around the middle higher than 33% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

ZuntaFi Corp timely response rate 95.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Student loan - Private student loan 42
Credit reporting or other personal consumer reports - Credit reporting 29
Debt collection - I do not know 13
Debt collection - Private student loan debt 11
Payday loan, title loan, or personal loan - Installment loan 5
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 5
Debt collection - Medical debt 4
Debt collection - Other debt 3
Debt collection - Federal student loan debt 2
Debt collection - Credit card debt 1

Top Issues

1.Incorrect information on your report 26
2.Dealing with your lender or servicer 22
3.Attempts to collect debt not owed 15
4.Getting a loan 10
5.False statements or representation 9
6.Improper use of your report 8
7.Written notification about debt 6
8.Struggling to repay your loan 5
9.Problem with a company's investigation into an existing problem 4
10.Took or threatened to take negative or legal action 4

Complaints by Year

Year Complaints
2020 2
2021 10
2022 20
2023 22
2024 35
2025 29
2026year in progress 5

Complaints by State (Top 15)

California 14
Texas 11
Florida 10
Georgia 10
Minnesota 9
New York 7
Tennessee 6
North Carolina 6
Arizona 5
South Carolina 5
Washington 4
Pennsylvania 4
Delaware 4
Illinois 3
Maryland 3

Company Responses

Closed with explanation 119
Closed with non-monetary relief 4

What the CFPB Complaint Record Shows for ZuntaFi Corp

123 complaints against ZuntaFi Corp appear in the CFPB record, including 30 from the trailing year. The 29 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Student loan," which sits at the top of the product breakdown. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

ZuntaFi Corp's timely response rate stands at 95.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, the consumer-relief closure rate is 3.3%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does ZuntaFi Corp have?

123 complaints have been filed against ZuntaFi Corp with the CFPB overall - 30 of them in the past year.

Does ZuntaFi Corp respond to complaints on time?

ZuntaFi Corp has a 95.9% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for ZuntaFi Corp?

The most complained-about product for ZuntaFi Corp is "Student loan." You can view the full product breakdown on this page.

What is the most common complaint issue with ZuntaFi Corp?

The most common issue reported by consumers about ZuntaFi Corp is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against ZuntaFi Corp?

You can file a complaint against ZuntaFi Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about ZuntaFi Corp?

ZuntaFi Corp has drawn CFPB complaints from 29 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Also handles Student loan

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does ZuntaFi Corp have?

123 complaints have been filed against ZuntaFi Corp with the CFPB overall - 30 of them in the past year.

Does ZuntaFi Corp respond to complaints on time?

ZuntaFi Corp has a 95.9% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for ZuntaFi Corp?

The most complained-about product for ZuntaFi Corp is "Student loan." You can view the full product breakdown on this page.

What is the most common complaint issue with ZuntaFi Corp?

The most common issue reported by consumers about ZuntaFi Corp is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against ZuntaFi Corp?

You can file a complaint against ZuntaFi Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about ZuntaFi Corp?

ZuntaFi Corp has drawn CFPB complaints from 29 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

ZuntaFi Corp's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.