CFPB Consumer Complaint Profile
Zwicker & Associates
Behind the 951 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 951
- Total complaints
- 213
- Last 12 months
- 100%
- Timely response
- 41
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Zwicker & Associates has accumulated 951 complaints, placing it #338 by volume. It answers 100% of complaints on time - above the 93% median for companies with 100+ complaints.
- #338
- of 3,848 companies by volume
- 100%
- answered on time
- Debt collection
- most-complained product
- 41
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 24 |
| 2014 | 55 |
| 2015 | 59 |
| 2016 | 33 |
| 2017 | 42 |
| 2018 | 40 |
| 2019 | 47 |
| 2020 | 30 |
| 2021 | 66 |
| 2022 | 60 |
| 2023 | 93 |
| 2024 | 133 |
| 2025 | 229 |
| 2026 | 40 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Zwicker & Associates
The CFPB Consumer Complaint Database has logged 951 complaints against Zwicker & Associates overall, with 213 of those filed in the trailing 12 months. Reports have come from consumers in 41 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
100% of CFPB-forwarded complaints against Zwicker & Associates get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response in 24.5% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. 8% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Zwicker & Associates have?
951 complaints have been filed against Zwicker & Associates with the CFPB overall - 213 of them in the past year.
Does Zwicker & Associates respond to complaints on time?
Zwicker & Associates has a 100% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Zwicker & Associates?
Among all products tied to Zwicker & Associates, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Zwicker & Associates?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Zwicker & Associates; the full issue list with counts is above.
How do I file a complaint against Zwicker & Associates?
You can file a complaint against Zwicker & Associates directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Zwicker & Associates?
Consumers in 41 states and territories have filed complaints about Zwicker & Associates with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~951)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.