American Collections Enterprise, Inc.
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-AMERICAN-COLLECTIO American Collections Enterprise, Inc.
359 DC complaints · rank #231/656 · 98% timely
- DC 359
- RANK #231/656
- TIMELY 98%
- RELIEF 0%
- DISPUTE 27.5%
- STATES 29
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO U.S. Collections West, Inc.
Volume peers
Photo peer: U.S. Collections West, Inc. (360)
American Collections Enterprise, Inc.'s 359 debt-collection complaints sit next to U.S. Collections West, Inc. (360) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for American Collections Enterp… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 4 |
| 2014 | 40 |
| 2015 | 38 |
| 2016 | 28 |
| 2017 | 23 |
| 2018 | 17 |
| 2019 | 27 |
| 2020 | 44 |
| 2021 | 49 |
| 2022 | 40 |
| 2023 | 28 |
| 2024 | 26 |
| 2025 | 35 |
| 2026 | 5 |
Complaints by State (Top 15)
What the CFPB Record Shows for American Collections Enterprise, Inc.
According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, American Collections Enterprise, Inc. ranks #231 of 656 debt collectors by debt-collection complaint volume (65th percentile), using the same dc_complaints sort as the Collectors directory. 359 debt-collection complaints against American Collections Enterprise, Inc. appear in the CFPB record - 88.9% of the 404 complaints filed about this entity. The 29 states and territories represented make this a multi-state operation by complaint volume. Consumers most frequently describe "Medical debt" as the debt type behind their complaint about this collector. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
98% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, pointing to an intake process working as intended. Among resolved cases, 0% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. The response was formally disputed in 27.5% of resolved cases, indicating how frequently the initial fix fell short.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for American Collections Enterprise, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for American Collections Enterprise, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (359 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (27.5% here).
Frequently asked questions
How many CFPB debt-collection complaints does American Collections Enterprise, Inc. have?
American Collections Enterprise, Inc. has 359 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #231 of 656 collectors by that volume.
Does American Collections Enterprise, Inc. respond to CFPB complaints on time?
CFPB complaints against American Collections Enterprise, Inc. show a 98% timely-response rate.
What issue do consumers cite most about American Collections Enterprise, Inc.?
The most-cited issue in complaints about American Collections Enterprise, Inc. is "Attempts to collect debt not owed."
How should I read American Collections Enterprise, Inc.'s CFPB complaint record?
These figures summarize what consumers filed with the CFPB about American Collections Enterprise, Inc.. They are educational, not advice - see the debt-collection rights and CFPB filing guides for next steps on a live dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.