Ascension Point Recovery Services, LLC
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Credit card debt
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.
FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 17 |
| 2015 | 15 |
| 2016 | 13 |
| 2017 | 15 |
| 2018 | 20 |
| 2019 | 16 |
| 2020 | 9 |
| 2021 | 6 |
| 2022 | 9 |
| 2023 | 17 |
| 2024 | 6 |
| 2025 | 12 |
| 2026 | 3 |
Complaints by State (Top 15)
Other Complaint Types
Your Rights with Debt Collectors
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.
- Request written verification of any debt within 30 days of first contact
- Dispute a debt if you believe it is incorrect or does not belong to you
- Demand the collector stop contacting you (in writing)
- File a complaint with the CFPB at consumerfinance.gov/complaint
What the CFPB Record Shows for Ascension Point Recovery Services, LLC
157 debt-collection complaints against Ascension Point Recovery Services, LLC appear in the CFPB record - 96.3% of the 163 complaints filed about this entity. The 41 states and territories represented make this a nationwide operation by complaint volume. The most common debt type behind these complaints is "Credit card debt," which is the category consumers most often describe when they file a CFPB report about this collector. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
100% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That figure meets the industry benchmark and indicates an intake process that is functioning on schedule. Among resolved cases, 50.9% ended with monetary or non-monetary relief to the consumer - a relatively high rate for this segment. In 7.3% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
How to read these numbers, and what to do if you're disputing a charge
Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Frequently Asked Questions
How many debt collection complaints does Ascension Point Recovery Services, LLC have?
The CFPB has logged 157 debt-collection complaints against Ascension Point Recovery Services, LLC, 96.3% of all complaints filed against this company.
Does Ascension Point Recovery Services, LLC respond to complaints on time?
Ascension Point Recovery Services, LLC has a 100% timely response rate. That puts it among the more responsive collectors in the CFPB dataset.
Does Ascension Point Recovery Services, LLC provide relief to consumers?
Ascension Point Recovery Services, LLC closed 50.9% of resolved complaints with some form of consumer relief, monetary or non-monetary. This is a relatively high relief rate.
What type of debt does Ascension Point Recovery Services, LLC primarily collect?
"Credit card debt" is the debt type Ascension Point Recovery Services, LLC is most associated with in CFPB complaint data - see the full breakdown above.
What rights do I have against Ascension Point Recovery Services, LLC?
Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.
In how many states is Ascension Point Recovery Services, LLC active?
Consumers in 41 states and territories have filed CFPB complaints against Ascension Point Recovery Services, LLC.
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.