Vital Solutions, Inc.
Sourced from the CFPB Consumer Complaint Database.
Debt Collector, CFPB Complaint Profile Specializes in: Auto debt
CFPB collection forwarding receipt
Forwarded record DC-VITAL-SOLUTIONS-IN Vital Solutions, Inc.
197 DC complaints · rank #385/656 · 91.5% timely
- DC 197
- RANK #385/656
- TIMELY 91.5%
- RELIEF 0.5%
- DISPUTE 7.3%
- STATES 39
- ISSUE Cont'd attempts collect deb…
- RESP Closed with explanation
- PHOTO Collections Acquisition Com…
Volume peers
Photo peer: Collections Acquisition Company, Inc. (197)
Vital Solutions, Inc.'s 197 debt-collection complaints sit next to Collections Acquisition Company, Inc. (197) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Vital Solutions, Inc. →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 21 |
| 2014 | 52 |
| 2015 | 21 |
| 2016 | 34 |
| 2017 | 23 |
| 2018 | 17 |
| 2019 | 18 |
| 2020 | 14 |
| 2021 | 9 |
| 2022 | 4 |
Complaints by State (Top 15)
What the CFPB Record Shows for Vital Solutions, Inc.
Vital Solutions, Inc. sits at #385 of 656 debt collectors in this extract by debt-collection complaint volume (41st percentile), the same ordering shown on /collectors. The CFPB has logged 197 debt-collection complaints against Vital Solutions, Inc., 92.5% of the 213 complaints filed against this entity overall. Consumers in 39 states and territories have filed reports, putting this collection operation in multi-state territory by complaint volume. "Auto debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. "Cont'd attempts collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
The company's timely response rate is 91.5%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark, which historically correlates with higher downstream dispute rates. Among resolved cases, 0.5% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. In 7.3% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Vital Solutions, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Vital Solutions, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (197 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (7.3% here).
Frequently asked questions
How many CFPB debt-collection complaints does Vital Solutions, Inc. have?
Vital Solutions, Inc. has 197 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #385 of 656 collectors by that volume.
Does Vital Solutions, Inc. respond to CFPB complaints on time?
The timely-response rate for Vital Solutions, Inc. in this extract is 91.5%.
What issue do consumers cite most about Vital Solutions, Inc.?
"Cont'd attempts collect debt not owed" is the leading issue tag on Vital Solutions, Inc.'s CFPB complaint record.
How should I read Vital Solutions, Inc.'s CFPB complaint record?
Vital Solutions, Inc.'s profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.