Credit Bureau Collection Services, Inc.
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-CREDIT-BUREAU-COLL Credit Bureau Collection Services, Inc.
263 DC complaints · rank #305/656 · 98.2% timely
- DC 263
- RANK #305/656
- TIMELY 98.2%
- RELIEF 87%
- DISPUTE 7.5%
- STATES 40
- ISSUE Attempts to collect debt no…
- RESP Closed with non-monetary re…
- PHOTO Telerecovery Corporation
Volume peers
Photo peer: Telerecovery Corporation (263)
Credit Bureau Collection Services, Inc.'s 263 debt-collection complaints sit next to Telerecovery Corporation (263) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Credit Bureau Collection Se… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 16 |
| 2014 | 42 |
| 2015 | 34 |
| 2016 | 30 |
| 2017 | 32 |
| 2018 | 37 |
| 2019 | 53 |
| 2020 | 32 |
Complaints by State (Top 15)
What the CFPB Record Shows for Credit Bureau Collection Services, Inc.
PlainCredit places Credit Bureau Collection Services, Inc. at #305 of 656 debt collectors by CFPB debt-collection complaint volume (54th percentile), matching the Collectors directory ranking. The CFPB has logged 263 debt-collection complaints against Credit Bureau Collection Services, Inc., 95.3% of the 276 complaints filed against this entity overall. Consumers in 40 states and territories have filed reports, putting this collection operation in nationwide territory by complaint volume. "Medical debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
Within the Bureau's 15-day response window, this company answers 98.2% of forwarded complaints. That figure meets the industry benchmark and indicates an intake process that is functioning on schedule. 87% of resolved cases against this company closed with some form of consumer relief, a relatively high ratio for the debt-collection segment. In 7.5% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Credit Bureau Collection Services, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Credit Bureau Collection Services, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (263 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (7.5% here).
Frequently asked questions
How many CFPB debt-collection complaints does Credit Bureau Collection Services, Inc. have?
The CFPB extract lists 263 debt-collection complaints against Credit Bureau Collection Services, Inc. (#305 of 656 collectors by volume).
Does Credit Bureau Collection Services, Inc. respond to CFPB complaints on time?
Credit Bureau Collection Services, Inc.'s timely response rate on CFPB complaints is 98.2%.
What issue do consumers cite most about Credit Bureau Collection Services, Inc.?
The most-cited issue in complaints about Credit Bureau Collection Services, Inc. is "Attempts to collect debt not owed."
How should I read Credit Bureau Collection Services, Inc.'s CFPB complaint record?
Credit Bureau Collection Services, Inc.'s profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.