Financial Business and Consumer Solutions.
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Credit card debt
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.
FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 15 |
| 2014 | 48 |
| 2015 | 52 |
| 2016 | 55 |
| 2017 | 33 |
| 2018 | 46 |
| 2019 | 39 |
| 2020 | 38 |
| 2021 | 45 |
| 2022 | 68 |
| 2023 | 65 |
| 2024 | 34 |
| 2025 | 9 |
Complaints by State (Top 15)
Other Complaint Types
Your Rights with Debt Collectors
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.
- Request written verification of any debt within 30 days of first contact
- Dispute a debt if you believe it is incorrect or does not belong to you
- Demand the collector stop contacting you (in writing)
- File a complaint with the CFPB at consumerfinance.gov/complaint
What the CFPB Record Shows for Financial Business and Consumer Solutions.
Financial Business and Consumer Solutions. has 488 debt-collection complaints on file with the CFPB, which represents 89.2% of the 547 total complaints the Bureau has received about this entity. Reports have originated from consumers in 46 states and territories, making this a nationwide collection operation as measured by complaint volume. Consumers most frequently describe "Credit card debt" as the debt type behind their complaint about this collector. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
90.7% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Of resolved cases, 0.9% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. The response was formally disputed in 14.8% of resolved cases, indicating how frequently the initial fix fell short.
How to read these numbers, and what to do if you're disputing a charge
Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Frequently Asked Questions
How many debt collection complaints does Financial Business and Consumer Solutions. have?
488 debt-collection complaints against Financial Business and Consumer Solutions. appear in the CFPB record - 89.2% of the company's total complaint volume.
Does Financial Business and Consumer Solutions. respond to complaints on time?
90.7% of the CFPB complaints against Financial Business and Consumer Solutions. get a response within the expected window.
Does Financial Business and Consumer Solutions. provide relief to consumers?
0.9% of resolved complaints against Financial Business and Consumer Solutions. were closed with some form of consumer relief (monetary or non-monetary).
What type of debt does Financial Business and Consumer Solutions. primarily collect?
Based on CFPB complaint records, Financial Business and Consumer Solutions.'s primary debt type is "Credit card debt"; the complete breakdown is shown above.
What rights do I have against Financial Business and Consumer Solutions.?
Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.
In how many states is Financial Business and Consumer Solutions. active?
CFPB data shows consumer complaints against Financial Business and Consumer Solutions. from 46 states and territories.
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.