Bonneville Billing and Collections

What the CFPB Record Shows for Bonneville Billing and Collections

Bonneville Billing and Collections sits at #192 of 656 debt collectors in this extract by debt-collection complaint volume (71st percentile), the same ordering shown on /collectors. Bonneville Billing and Collections has 465 debt-collection complaints on file with the CFPB, which represents 88.1% of the 528 total complaints the Bureau has received about this entity. Reports have originated from consumers in 34 states and territories, making this a multi-state collection operation as measured by complaint volume. "Other debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Written notification about debt" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.

The company's timely response rate is 100%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That clears the industry benchmark, a sign the intake process is functioning on schedule. 0% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. In 20.8% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

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