Fidelity Capital Holdings, Inc
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Other debt
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.
FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 14 |
| 2014 | 42 |
| 2015 | 44 |
| 2016 | 60 |
| 2017 | 50 |
| 2018 | 46 |
| 2019 | 50 |
| 2020 | 45 |
| 2021 | 60 |
| 2022 | 44 |
| 2023 | 47 |
| 2024 | 24 |
| 2025 | 36 |
| 2026 | 7 |
Complaints by State (Top 15)
Other Complaint Types
Your Rights with Debt Collectors
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.
- Request written verification of any debt within 30 days of first contact
- Dispute a debt if you believe it is incorrect or does not belong to you
- Demand the collector stop contacting you (in writing)
- File a complaint with the CFPB at consumerfinance.gov/complaint
What the CFPB Record Shows for Fidelity Capital Holdings, Inc
463 debt-collection complaints against Fidelity Capital Holdings, Inc appear in the CFPB record - 81.4% of the 569 complaints filed about this entity. The 41 states and territories represented make this a nationwide operation by complaint volume. "Other debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
Within the Bureau's 15-day response window, this company answers 43.1% of forwarded complaints. That is far under the 95% benchmark, a material red flag since late or missing responses are strongly linked to CFPB supervisory action against collectors. 0.2% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. The response was formally disputed in 38.3% of resolved cases, indicating how frequently the initial fix fell short.
How to read these numbers, and what to do if you're disputing a charge
Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Frequently Asked Questions
How many debt collection complaints does Fidelity Capital Holdings, Inc have?
463 debt-collection complaints against Fidelity Capital Holdings, Inc appear in the CFPB record - 81.4% of the company's total complaint volume.
Does Fidelity Capital Holdings, Inc respond to complaints on time?
Fidelity Capital Holdings, Inc's CFPB timely-response rate is 43.1%. That trails the 95% industry benchmark by a wide margin.
Does Fidelity Capital Holdings, Inc provide relief to consumers?
0.2% of resolved complaints against Fidelity Capital Holdings, Inc were closed with some form of consumer relief (monetary or non-monetary).
What type of debt does Fidelity Capital Holdings, Inc primarily collect?
Fidelity Capital Holdings, Inc primarily collects "Other debt" based on CFPB complaint data. The full breakdown of debt types is shown above.
What rights do I have against Fidelity Capital Holdings, Inc?
Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.
In how many states is Fidelity Capital Holdings, Inc active?
Consumers in 41 states and territories have filed CFPB complaints against Fidelity Capital Holdings, Inc.
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.