Brock & Scott, PLLC

What the CFPB Record Shows for Brock & Scott, PLLC

According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, Brock & Scott, PLLC ranks #368 of 656 debt collectors by debt-collection complaint volume (44th percentile), using the same dc_complaints sort as the Collectors directory. Brock & Scott, PLLC has 205 debt-collection complaints on file with the CFPB, which represents 72.7% of the 282 total complaints the Bureau has received about this entity. Reports have originated from consumers in 16 states and territories, making this a multi-state collection operation as measured by complaint volume. "Credit card debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.

The company's timely response rate is 99.3%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That figure meets the industry benchmark and indicates an intake process that is functioning on schedule. Of resolved cases, 1.4% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. The response was formally disputed in 18.3% of resolved cases, indicating how frequently the initial fix fell short.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

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