Professional Finance Company, Inc.
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-PROFESSIONAL-FINAN Professional Finance Company, Inc.
623 DC complaints · rank #147/656 · 98.5% timely
- DC 623
- RANK #147/656
- TIMELY 98.5%
- RELIEF 39.1%
- DISPUTE 18.3%
- STATES 42
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Southern Management Systems…
Volume peers
Photo peer: Southern Management Systems Inc. (621)
Professional Finance Company, Inc.'s 623 debt-collection complaints sit next to Southern Management Systems Inc. (621) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Professional Finance Compan… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 8 |
| 2014 | 44 |
| 2015 | 45 |
| 2016 | 33 |
| 2017 | 38 |
| 2018 | 37 |
| 2019 | 47 |
| 2020 | 55 |
| 2021 | 94 |
| 2022 | 97 |
| 2023 | 78 |
| 2024 | 48 |
| 2025 | 78 |
| 2026 | 16 |
Complaints by State (Top 15)
What the CFPB Record Shows for Professional Finance Company, Inc.
Professional Finance Company, Inc. sits at #147 of 656 debt collectors in this extract by debt-collection complaint volume (78th percentile), the same ordering shown on /collectors. The CFPB has logged 623 debt-collection complaints against Professional Finance Company, Inc., 86.8% of the 718 complaints filed against this entity overall. Consumers in 42 states and territories have filed reports, putting this collection operation in nationwide territory by complaint volume. The most common debt type behind these complaints is "Medical debt," which is the category consumers most often describe when they file a CFPB report about this collector. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
98.5% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That figure meets the industry benchmark and indicates an intake process that is functioning on schedule. Among resolved cases, 39.1% ended with monetary or non-monetary relief to the consumer - a relatively high rate for this segment. The response was formally disputed in 18.3% of resolved cases, indicating how frequently the initial fix fell short.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Professional Finance Company, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Professional Finance Company, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (623 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (18.3% here).
Frequently asked questions
How many CFPB debt-collection complaints does Professional Finance Company, Inc. have?
Professional Finance Company, Inc. has 623 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #147 of 656 collectors by that volume.
Does Professional Finance Company, Inc. respond to CFPB complaints on time?
Professional Finance Company, Inc.'s timely response rate on CFPB complaints is 98.5%.
What issue do consumers cite most about Professional Finance Company, Inc.?
Consumers most often name "Attempts to collect debt not owed" when complaining about Professional Finance Company, Inc..
How should I read Professional Finance Company, Inc.'s CFPB complaint record?
Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.