2026 data Public-data reference. official source

CL Holdings LLC

Sourced from the CFPB Consumer Complaint Database.

Debt Collector, CFPB Complaint Profile Specializes in: Other debt

29,060
Debt Collection Complaints
77.2%
of All Complaints
100%
Timely Response
5.1%
Closed with Relief

Debt Collection Complaint Breakdown

I do not know 15,900
Other debt 4,226
Telecommunications debt 4,121
Credit card debt 3,238
Auto debt 699
Other (i.e. phone, health club, etc.) 348
Credit card 168
Payday loan debt 140
Medical debt 95
Rental debt 31
Private student loan debt 30
Auto 26
Non-federal student loan 16
Federal student loan debt 9
Medical 6
Federal student loan 3
Mortgage debt 2
Payday loan 2

Top Complaint Issues

1.Attempts to collect debt not owed 13,238
2.Written notification about debt 5,396
3.False statements or representation 4,303
4.Incorrect information on your report 4,282
5.Took or threatened to take negative or legal action 4,120
6.Improper use of your report 2,127
7.Problem with a company's investigation into an existing problem 1,309
8.Communication tactics 814
9.Electronic communications 401
10.Problem with a credit reporting company's investigation into an existing problem 334

Company Responses

Closed with explanation 35,563
Closed with non-monetary relief 1,814
In progress 153
Closed with monetary relief 112
Untimely response 1
Consumers who disputed the response 7.6%
Credit utilization context for debt-collection consumers

Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-50 to -70)75-100Maxed (-70 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Year

Year Complaints
2013 33
2014 122
2015 170
2016 277
2017 421
2018 649
2019 673
2020 887
2021 1,322
2022 1,072
2023 1,942
2024 7,927
2025 15,538
2026 6,610

Complaints by State (Top 15)

Texas 5,438
Florida 4,084
Georgia 3,633
California 3,255
Illinois 1,696
Pennsylvania 1,482
South Carolina 1,404
Alabama 1,151
Ohio 1,141
New York 1,136
Michigan 1,051
Virginia 1,041
Louisiana 948
North Carolina 899
Maryland 842

Other Complaint Types

Credit reporting or other personal consumer reports - Credit reporting 6,643
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1,325
Credit card - General-purpose credit card or charge card 133
Vehicle loan or lease - Loan 78
Debt or credit management - Debt settlement 77
Credit reporting or other personal consumer reports - Other personal consumer report 62
Your Rights with Debt Collectors

The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.

  • Request written verification of any debt within 30 days of first contact
  • Dispute a debt if you believe it is incorrect or does not belong to you
  • Demand the collector stop contacting you (in writing)
  • File a complaint with the CFPB at consumerfinance.gov/complaint

What the CFPB Record Shows for CL Holdings LLC

29,060 debt-collection complaints against CL Holdings LLC appear in the CFPB record - 77.2% of the 37,643 complaints filed about this entity. The 59 states and territories represented make this a nationwide operation by complaint volume. The most common debt type behind these complaints is "Other debt," which is the category consumers most often describe when they file a CFPB report about this collector. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.

Within the Bureau's 15-day response window, this company answers 100% of forwarded complaints. That clears the industry benchmark, a sign the intake process is functioning on schedule. 5.1% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. In 7.6% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.

How to read these numbers, and what to do if you're disputing a charge

Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Frequently Asked Questions

How many debt collection complaints does CL Holdings LLC have?

CL Holdings LLC has 29,060 debt collection complaints filed with the CFPB, representing 77.2% of all complaints against this company.

Does CL Holdings LLC respond to complaints on time?

CL Holdings LLC's CFPB timely-response rate is 100%. This is considered excellent.

Does CL Holdings LLC provide relief to consumers?

CL Holdings LLC closed 5.1% of resolved complaints with some form of consumer relief, monetary or non-monetary.

What type of debt does CL Holdings LLC primarily collect?

"Other debt" is the debt type CL Holdings LLC is most associated with in CFPB complaint data - see the full breakdown above.

What rights do I have against CL Holdings LLC?

Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.

In how many states is CL Holdings LLC active?

CFPB data shows consumer complaints against CL Holdings LLC from 59 states and territories.

Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.