2026 data Public-data reference. official source

Collection Professionals, Inc.

Sourced from the CFPB Consumer Complaint Database.

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Debt Collector, CFPB Complaint Profile Specializes in: Medical debt

CFPB collection forwarding receipt

Forwarded record DC-COLLECTION-PROFESS Collection Professionals, Inc.

142 DC complaints · rank #494/656 · 96.9% timely

  • DC 142
  • RANK #494/656
  • TIMELY 96.9%
  • RELIEF 0.6%
  • DISPUTE 38.5%
  • STATES 20
  • ISSUE Written notification about…
  • RESP Closed with explanation
  • PHOTO Sarma

Volume peers

Photo peer: Sarma (142)

Sarma142Immediate Credit Recovery143Orions Management Group, LLC143Collection Professionals, In…142
Debt-collection complaint volume neighbourhood (this collector + nearest volume peers)

Collection Professionals, Inc.'s 142 debt-collection complaints sit next to Sarma (142) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Collection Professionals, I… →

Debt Collection Complaint Breakdown

Medical debt 62
I do not know 44
Other debt 18
Medical 10
Credit card debt 4
Other (i.e. phone, health club, etc.) 2
Rental debt 1
Auto debt 1

Top Complaint Issues

1.Written notification about debt 50
2.Attempts to collect debt not owed 37
3.Took or threatened to take negative or legal action 21
4.False statements or representation 18
5.Incorrect information on your report 8
6.Improper use of your report 7
7.Cont'd attempts collect debt not owed 4
8.Disclosure verification of debt 3
9.Problem with a company's investigation into an existing problem 3
10.Communication tactics 3

Company Responses

Closed with explanation 155
Closed 5
Closed with non-monetary relief 1
Consumers who disputed the response 38.5%

Complaints by Year

Year Complaints
2013 1
2014 3
2015 5
2016 4
2017 2
2018 9
2019 2
2020 2
2021 20
2022 15
2023 7
2024 26
2025 51
2026 14

Complaints by State (Top 15)

Texas 67
Wyoming 33
Montana 17
Utah 11
Florida 4
Colorado 4
Idaho 3
Illinois 3
Pennsylvania 3
South Dakota 2
Missouri 2
South Carolina 2
Arkansas 2
Arizona 1
Alaska 1

What the CFPB Record Shows for Collection Professionals, Inc.

According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, Collection Professionals, Inc. ranks #494 of 656 debt collectors by debt-collection complaint volume (25th percentile), using the same dc_complaints sort as the Collectors directory. Collection Professionals, Inc. has 142 debt-collection complaints on file with the CFPB, which represents 88.2% of the 161 total complaints the Bureau has received about this entity. Reports have originated from consumers in 20 states and territories, making this a multi-state collection operation as measured by complaint volume. The most common debt type behind these complaints is "Medical debt," which is the category consumers most often describe when they file a CFPB report about this collector. "Written notification about debt" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.

Within the Bureau's 15-day response window, this company answers 96.9% of forwarded complaints. That is at or above benchmark levels, pointing to an intake process working as intended. Of resolved cases, 0.6% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. In 38.5% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Full complaint profile for Collection Professionals, Inc. → · All debt collectors →

Nationwide collectors with similar complaint volume or dispute rates

Two CFPB peer sets for Collection Professionals, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.

Similar complaint volume

Nearest collectors by debt-collection complaint count (142 here).

Sarma 142 Ceannate 141 Collection Receivables, Inc. 141 Immediate Credit Recovery 143

Similar dispute rates

Nearest collectors by share of complaints marked disputed (38.5% here).

Fidelity Capital Holdings, Inc 38.3% DataMax Corporation 38.2% United Revenue Corporation 38.2% The Stark Collection Agency, Inc. 38.9%

Frequently asked questions

How many CFPB debt-collection complaints does Collection Professionals, Inc. have?

The CFPB extract lists 142 debt-collection complaints against Collection Professionals, Inc. (#494 of 656 collectors by volume).

Does Collection Professionals, Inc. respond to CFPB complaints on time?

Collection Professionals, Inc.'s timely response rate on CFPB complaints is 96.9%.

What issue do consumers cite most about Collection Professionals, Inc.?

Consumers most often name "Written notification about debt" when complaining about Collection Professionals, Inc..

How should I read Collection Professionals, Inc.'s CFPB complaint record?

Collection Professionals, Inc.'s profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.

Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data

Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.

Read our methodology - how this data is sourced, computed, and verified.