Medical Society Business Services, Inc.
A federal complaint-record lookup, not a rating from us.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.
FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 14 |
| 2015 | 19 |
| 2016 | 20 |
| 2017 | 27 |
| 2018 | 32 |
| 2019 | 22 |
| 2020 | 40 |
| 2021 | 30 |
| 2022 | 16 |
| 2023 | 8 |
| 2024 | 1 |
Complaints by State (Top 15)
Other Complaint Types
Your Rights with Debt Collectors
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.
- Request written verification of any debt within 30 days of first contact
- Dispute a debt if you believe it is incorrect or does not belong to you
- Demand the collector stop contacting you (in writing)
- File a complaint with the CFPB at consumerfinance.gov/complaint
What the CFPB Record Shows for Medical Society Business Services, Inc.
194 debt-collection complaints against Medical Society Business Services, Inc. appear in the CFPB record - 82.9% of the 234 complaints filed about this entity. The 17 states and territories represented make this a multi-state operation by complaint volume. Consumers most frequently describe "Medical debt" as the debt type behind their complaint about this collector. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
Within the Bureau's 15-day response window, this company answers 91% of forwarded complaints. That is under the 95% benchmark collectors are expected to hit, often a precursor to higher dispute rates. Among resolved cases, 41.5% ended with monetary or non-monetary relief to the consumer - a relatively high rate for this segment. In 29% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
How to read these numbers, and what to do if you're disputing a charge
Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Frequently Asked Questions
How many debt collection complaints does Medical Society Business Services, Inc. have?
194 debt-collection complaints against Medical Society Business Services, Inc. appear in the CFPB record - 82.9% of the company's total complaint volume.
Does Medical Society Business Services, Inc. respond to complaints on time?
91% of the CFPB complaints against Medical Society Business Services, Inc. get a response within the expected window.
Does Medical Society Business Services, Inc. provide relief to consumers?
Of resolved complaints against Medical Society Business Services, Inc., 41.5% ended with consumer relief of some kind. This is a relatively high relief rate.
What type of debt does Medical Society Business Services, Inc. primarily collect?
Medical Society Business Services, Inc. primarily collects "Medical debt" based on CFPB complaint data. The full breakdown of debt types is shown above.
What rights do I have against Medical Society Business Services, Inc.?
Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.
In how many states is Medical Society Business Services, Inc. active?
CFPB data shows consumer complaints against Medical Society Business Services, Inc. from 17 states and territories.
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.