Professional Recovery Management
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-PROFESSIONAL-RECOV Professional Recovery Management
821 DC complaints · rank #121/656 · 78.1% timely
- DC 821
- RANK #121/656
- TIMELY 78.1%
- RELIEF 3.2%
- DISPUTE 28.9%
- STATES 33
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO GLA Collection Company, Inc.
Volume peers
Photo peer: GLA Collection Company, Inc. (835)
Professional Recovery Management's 821 debt-collection complaints sit next to GLA Collection Company, Inc. (835) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Professional Recovery Manag… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 2 |
| 2014 | 31 |
| 2015 | 35 |
| 2016 | 49 |
| 2017 | 59 |
| 2018 | 47 |
| 2019 | 40 |
| 2020 | 59 |
| 2021 | 91 |
| 2022 | 69 |
| 2023 | 56 |
| 2024 | 133 |
| 2025 | 219 |
| 2026 | 108 |
Complaints by State (Top 15)
What the CFPB Record Shows for Professional Recovery Management
PlainCredit places Professional Recovery Management at #121 of 656 debt collectors by CFPB debt-collection complaint volume (82nd percentile), matching the Collectors directory ranking. Professional Recovery Management has 821 debt-collection complaints on file with the CFPB, which represents 82.2% of the 999 total complaints the Bureau has received about this entity. Reports have originated from consumers in 33 states and territories, making this a multi-state collection operation as measured by complaint volume. Consumers most frequently describe "Medical debt" as the debt type behind their complaint about this collector. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
The company's timely response rate is 78.1%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That is far under the 95% benchmark, a material red flag since late or missing responses are strongly linked to CFPB supervisory action against collectors. 3.2% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. In 28.9% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Professional Recovery Management → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Professional Recovery Management: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (821 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (28.9% here).
Frequently asked questions
How many CFPB debt-collection complaints does Professional Recovery Management have?
The CFPB extract lists 821 debt-collection complaints against Professional Recovery Management (#121 of 656 collectors by volume).
Does Professional Recovery Management respond to CFPB complaints on time?
Professional Recovery Management's timely response rate on CFPB complaints is 78.1%.
What issue do consumers cite most about Professional Recovery Management?
Consumers most often name "Attempts to collect debt not owed" when complaining about Professional Recovery Management.
How should I read Professional Recovery Management's CFPB complaint record?
Professional Recovery Management's profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.