Sentry Recovery and Collections, Inc.

What the CFPB Record Shows for Sentry Recovery and Collections, Inc.

Sentry Recovery and Collections, Inc. sits at #259 of 656 debt collectors in this extract by debt-collection complaint volume (61st percentile), the same ordering shown on /collectors. 313 debt-collection complaints against Sentry Recovery and Collections, Inc. appear in the CFPB record - 82.8% of the 378 complaints filed about this entity. The 32 states and territories represented make this a multi-state operation by complaint volume. The most common debt type behind these complaints is "Rental debt," which is the category consumers most often describe when they file a CFPB report about this collector. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.

The company's timely response rate is 92.9%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That is under the 95% benchmark collectors are expected to hit, often a precursor to higher dispute rates. Of resolved cases, 0.8% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. The response was formally disputed in 28.9% of resolved cases, indicating how frequently the initial fix fell short.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Full complaint profile for Sentry Recovery and Collections, Inc. → · All debt collectors →